Vista not detecting moto q

[q5485]

I have read the previous threads on vista not detecting my moto q. I tried all the solutions in that thread (such as enabling/disabling advanced network funtionality, uninstalling WDMC a million times and reinstalling it, trying to update the phone software using motorola software update) but nothing works. When I plug in my phone, the pc detects that something is attached to the usb port and it tries to install a driver for the phone.
It always "fails" and it cannot install the driver. When I go into my device manager on my pc, I see the Windows mobile device in it and under properties, it says" This device cannot start: Code 10".
Before trying to install the motorola software, I was told to update my usb ports using http://support.microsoft. com/kb/941600 . Even after installing that update, nothing has worked. Apparently some of you have been successful in getting wdmc to work. FIrst, it does not launch when I plug in the phone. Sometimes, it does launch and I can see the name of my phone on it but it just freezes on "connecting" and after few minutes the WDMC window says "error".
It seems like the phone and the pc can detect each other but they are not talking. How can I install the correct software on my vista machine and have the phone started (so that I don't get code 10).
Everything worked so fine with activesync 4.5 on my xp pro machine. But this vista machine is making me very mad, as it is faster, more storage etc but I can't get my q to sync. I do have outlook 2007 on it but it does not even let me "explore" the phone or even see it.

I would appreciate if someone has a good solution.
I have searched the fora for a solution but am at my wits' end.
Thanks
K

[ogormask]

I had no issues ever with my q and vista until recently now my office pc works fine but my home pc is having almost the same exact issue. It will charge using usb but I cant synch it no matter what I do. I have tried everything but have had little time to complete my work. I will see what I can find out today and then if i do find a fix report back here.

[mike250rs]

this may sound silly but I had the same issue. Ended up uninstalling the USB port on pc and rebooting. After it reinstalled itself.. works flawlessly

[coolingoutofhabit]

I just got my phone and was having similar issues in Vista. Vista did an update for me and found the device drivers, but the real culprit was my firewall. I'm using AVG Internet Security 8. I don't what you are using but it could be the problem. AVG has instructions on their site on how to enable WMDC.

Hope that helps

Jared

[pussy69]

Goto: 'Settings' > 'USB to PC' > and uncheck 'Enable advanced network functionality'.

That should do the trick.

[Zinja]

Originally Posted by pussy69

Goto: 'Settings' > 'USB to PC' > and uncheck 'Enable advanced network functionality'.

That should do the trick.

Nice handle. wtf?

[dafoxs]

have you tried Vista Dashboard?

[ogormask]

USB to PC advanced whatever was the trick!

Thats the dumbest f-in thing i ever heard but it suddenly worked the minute i unchecked that!

Thanks so much!

[That One Guy]

Originally Posted by ogormask

USB to PC advanced whatever was the trick!

Thats the dumbest f-in thing i ever heard but it suddenly worked the minute i unchecked that!

Thanks so much!

where is the USB to PC setting located.i cant finds it anywhere

never mind i found it shortly ofter posting this

works great now.that is gay how they have that set up.IMOP

[eatkins]

Originally Posted by pussy69

Goto: 'Settings' > 'USB to PC' > and uncheck 'Enable advanced network functionality'.

That should do the trick.

Stupid question as to what you posted above. Is this on the phone where you are changing the setting? I am waiting on my Q9H to come in and run vista on my laptop which is what I will use with the Q9H.

Eddie