Sync says it can't

[cfbush2000]

I am running XP, Outlook 2000 and activesync 4.2 on a Moto Q.
Last night I synced (for the first time) and everything worked fine. All my data was synced to the Moto Q. Today Activesync says error 85010014, that my Outlook isn't the right Profile. I can explore the phone from the PC fine, just can't sync. Any idea what might be wrong?

Thanks
Chuck

[rainmakerrc]

Originally Posted by cfbush2000

I am running XP, Outlook 2000 and activesync 4.2 on a Moto Q.
Last night I synced (for the first time) and everything worked fine. All my data was synced to the Moto Q. Today Activesync says error 85010014, that my Outlook isn't the right Profile. I can explore the phone from the PC fine, just can't sync. Any idea what might be wrong?

Thanks
Chuck

http://www.microsoft.com/windowsmobi...c/default.mspx

Synchronization Error 85010014

ActiveSync reports a Synchronization Error code 85010014 because of one of the following reasons:

• Synchronization Fails because Application Data Folder is Redirected
• Synchronization Fails because Outlook is in Offline Mode
• Synchronization Fails because of Outlook script blocking
• Synchronization Fails because ActiveSync is incorrectly registered with Outlook

If there's nothing in that Microsoft link, maybe you can delete the partnership in ActiveSync on your PC and try to connect again, or uninstall and reinstall AS on your PC, or even try a Detect and Repair in Outlook.