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Old 07-24-2008, 08:48 AM   #1 (permalink)
 
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Default VzW Q9c crap... lockup issue anyone?

ok, so I own the Black Q, I went to upgrade to the 9c, got it in the mail, spent all day xfering contacts and by COB that day, the phone locked up.
I power it down, restart it and it doesn't make it past the windows Mobile splash screen. Tried a bunch of different ways to restart phone ans still no luck.
SO I call, complain, the over night a new one. I get it yesterday to only have the same problem happen again. Locked up late last night, and back to square one. I really like the Q overall, but if the new version sucks this bad, I will go back and wait for a better phone to come out (not happy with current versions or touch screens).

Any advice or suggestions? Please let me know asap. As I have 1 day left before I can call again, before I am forced to pay an activation fee on a phone I wont keep.
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Old 07-24-2008, 08:52 AM   #2 (permalink)
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welcome aboard..

sucks man, that is serious bad luck... i got my new Q9c about a month ago and it's been going strong ever since, give it a third chance.. that's a charm according to the saying..
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Old 07-24-2008, 09:59 AM   #3 (permalink)
 
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In case anybody is interested--I plugged the charger into the phone(it was plugged in the whole time anyway)and pushed the "square" center button & the red power button at the same time and GREEN letters came onto the screen asking if I want to reset--yes or no--I pushed yes and the letters stated "this will take up to one minute" and now it boots up and all the defaults are back--it DID delete my contacts and a few apps that I downloaded but you CAN do a hard reset--at least on Verizon's Q

so should I still get it replaced or is this lockup thing a common issue with the 9c?
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Old 07-24-2008, 10:08 AM   #4 (permalink)
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i would get it replaced... locking up is not common in my eyes.
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