Verizon Wireless and Comcast email - Motorola Q Forum

edebitetto · 09-10-2007, 09:00 AM

I've had my Q since November of last year (06) This past week, I cannot download email through my Comcast account using my Q. The "lite" home page which I've always used to download and read my mail no longer had the envelope icon to click on! I can see the Rapsody music icon, the security icon and such but the envelope is not there to open my mail.

Any help would be appreciated.

rudeboy · 09-10-2007, 09:35 AM

welcome aboard... are you talking about IMAP or pop3 mail ?

edebitetto · 09-10-2007, 10:32 AM

Quote:

Originally Posted by rudeboy

welcome aboard... are you talking about IMAP or pop3 mail ?

Thanks!
Wow.. I feel dumb

I'm not sure. I just go to the internet explorer icon at the top of my Q and scroll down to www.comcast.net and it always has the blue screen asking if I want to download the flash player and I can't so I use the lite home page and go from there.
Thanks for your reply in helping me. I'm not sure if it's a Comcast issue or I need to download new software?

rudeboy · 09-10-2007, 10:40 AM

so you are reading your mail on-line which would make it IMAP, pop3 is when you fetch mail of a server and read in for example Outlook...

cheri · 09-12-2007, 12:59 AM

hey if you dont mind getting ur comcast mail via internet there is comcast mobile. Pain to post the link via the Q. but search the comcast.com

edebitetto · 09-12-2007, 08:20 AM

Quote:

Originally Posted by rudeboy

so you are reading your mail on-line which would make it IMAP, pop3 is when you fetch mail of a server and read in for example Outlook...

I figured out my problem.
Based purely on being lazy, I never took the time to set up a pop3 account and just used webmail for the longest time to open my Comcast mail. I've got it all straightened out finally! Thanks for the help and suggestions I've gotten off this site.
I even ordered a extended battery based on recommentions from this forum.
Awesome!
Thanks again!

rudeboy · 09-12-2007, 08:47 AM

Quote:

Originally Posted by edebitetto

I figured out my problem.
Based purely on being lazy, I never took the time to set up a pop3 account and just used webmail for the longest time to open my Comcast mail. I've got it all straightened out finally! Thanks for the help and suggestions I've gotten off this site.
I even ordered a extended battery based on recommentions from this forum.
Awesome!
Thanks again!

you're welcome... even though i don't believe i really helped in this case, great to hear it makes your Q-xperience a so much better one.