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04-16-2008, 01:02 PM
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#151 (permalink)
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Join Date: Jan 2007 Location: Skaville, Skamerica
Posts: 27,513
Thanks: 275
Thanked 1,991 Times in 1,626 Posts
| Quote:
Originally Posted by n99hockey those lying sacks of &*!# they never changed my plan...and they have no record of me calling or the guy who i spoke to. was on the phone with them for an hr (my entire drive back to the office) and nothing
liars liars liars
so i asked how much to cancel....
for me its free and for jenn is $100
liars!!
i orginally called to ask about the whole landline issue and then asked to confirm my statment and they said it never took and they cant change it!
ahhhhhhhhhhhhhhhh
-Sent from my Q | well bloody crap.... that SUCKS dude, you were the reason i kept trying/calling them..
you're gonna cancel now ? (ps. i am not :}
__________________ later..
rb. |
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04-16-2008, 01:02 PM
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#152 (permalink)
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Join Date: Sep 2007 Location: Inman SC
Posts: 518
Thanks: 76
Thanked 25 Times in 19 Posts
| Quote:
Originally Posted by n99hockey those lying sacks of &*!# they never changed my plan...and they have no record of me calling or the guy who i spoke to. was on the phone with them for an hr (my entire drive back to the office) and nothing
liars liars liars
so i asked how much to cancel....
for me its free and for jenn is $100
liars!!
i orginally called to ask about the whole landline issue and then asked to confirm my statment and they said it never took and they cant change it!
ahhhhhhhhhhhhhhhh
-Sent from my Q |
pom pom pom |
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04-16-2008, 01:07 PM
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#153 (permalink)
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Join Date: Apr 2007
Posts: 63
Thanks: 0
Thanked 2 Times in 2 Posts
| Yeahh, life's a b**ch aint it??
I gotta Q too, cant change to THE PLAN. Thought about a 5800, everybody says it's a POS. I don't like the Q9m. Too blingy for me. And I can't type on it.
Yeap, just all makes ya wanna sit down and cry....or lay down and die... or maybe just chuck it all and go back to 2 cans and a string. (Or maybe Sprint).
Last edited by dima; 04-16-2008 at 01:14 PM.
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04-16-2008, 01:16 PM
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#154 (permalink)
| | Super Moderator
Join Date: Feb 2007 Location: Princeton, NJ
Posts: 24,437
Thanks: 344
Thanked 2,616 Times in 2,200 Posts
| Quote:
Originally Posted by rudeboy well bloody crap.... that SUCKS dude, you were the reason i kept trying/calling them..
you're gonna cancel now ? (ps. i am not :} | still thinking about it...
i dont want to..but even when i said 'thinking about canceling contract' when on the phone they were like well sorry...
they didnt try to do anything to keep me! Quote:
Originally Posted by dima Yeahh, life's a b**ch aint it??
I gotta Q too, cant change to THE PLAN. Thought about a 5800, everybody says it's a POS. I don't like the Q9m. Too blingy for me. And I can't type on it.
Yeap, just all makes ya wanna sit down and cry....or lay down and die... or maybe just chuck it all and go back to 2 cans and a string. (Or maybe Sprint). | if anything it would be ATT i think |
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04-16-2008, 01:30 PM
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#155 (permalink)
| | Super Moderator
Join Date: Jan 2007 Location: Skaville, Skamerica
Posts: 27,513
Thanks: 275
Thanked 1,991 Times in 1,626 Posts
| Quote:
Originally Posted by n99hockey still thinking about it...
i dont want to..but even when i said 'thinking about canceling contract' when on the phone they were like well sorry...
they didnt try to do anything to keep me!
*SNIP* | yea... been there a few times, our couple of hundred dollars a month does not matter.. which i can see from such a big company but it should not even be a matter of money, they should take pride in doing what they can to make/keep happy customers... i know, i am preaching to the choir here :}
still SUCKS....
__________________ later..
rb. |
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04-16-2008, 01:45 PM
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#156 (permalink)
| | Super Moderator
Join Date: Feb 2007 Location: Princeton, NJ
Posts: 24,437
Thanks: 344
Thanked 2,616 Times in 2,200 Posts
| Quote:
Originally Posted by rudeboy yea... been there a few times, our couple of hundred dollars a month does not matter.. which i can see from such a big company but it should not even be a matter of money, they should take pride in doing what they can to make/keep happy customers... i know, i am preaching to the choir here :}
still SUCKS.... | after all the times they put me on hold and getting the 'please let us know if we can help you and we solve your problems no matter what' crap
so annoying...
everyone i know is on VZW which would suck for my minutes... |
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04-16-2008, 05:47 PM
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#157 (permalink)
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Join Date: Dec 2006 Location: Oakland, CA USA
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by mbrevard For those that have got VZW to change did you have to do a new contract or did they just change your price? | My VZW corporate rep is switching me over at the start of my next billing cycle. His exact words (from an email he sent to me today): " I will get this submitted and future dated to the start of your next bill cycle. There is nothing else you need to do, I will take care of it. Also this will not extend your contract. Your contract end date and equipment eligibility date will remain the same." I am switching to this 29.99 plan, AND putting it on my original Motorola Q1. Hopefully I don't get another email from my rep saying that he was mistaken and couldn't make the switch [but, I will quote him again, since I specifically told him that I still had my silver Q1: "Actually the Motorola Q is eligible for the new unlimited email and web plan for $29.99/month (less your 20% data discount)." After my corporate discount, I only save about $8/month based on my calling and unlimited text plan, but that adds up over time. |
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04-16-2008, 06:02 PM
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#158 (permalink)
| | Super Moderator
Join Date: Feb 2007 Location: Princeton, NJ
Posts: 24,437
Thanks: 344
Thanked 2,616 Times in 2,200 Posts
| WTF
-Sent from my Q |
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04-16-2008, 10:53 PM
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#159 (permalink)
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Join Date: Mar 2008
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by fishrock66 My VZW corporate rep is switching me over at the start of my next billing cycle. His exact words (from an email he sent to me today): "I will get this submitted and future dated to the start of your next bill cycle. There is nothing else you need to do, I will take care of it. Also this will not extend your contract. Your contract end date and equipment eligibility date will remain the same." I am switching to this 29.99 plan, AND putting it on my original Motorola Q1. Hopefully I don't get another email from my rep saying that he was mistaken and couldn't make the switch [but, I will quote him again, since I specifically told him that I still had my silver Q1: "Actually the Motorola Q is eligible for the new unlimited email and web plan for $29.99/month (less your 20% data discount)." After my corporate discount, I only save about $8/month based on my calling and unlimited text plan, but that adds up over time. | Hello everyone. this is my first post. I didn't get it in writing but was told it will start with my next bill. I will see. I was lucky, I called on Monday and only had to talk to one CSR and she only put me on hold 3 times before she gave me the $29.99 plan. She claimed it was because it was a new plan. |
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04-16-2008, 11:24 PM
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#160 (permalink)
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Join Date: Oct 2007
Posts: 226
Thanks: 21
Thanked 14 Times in 13 Posts
| For all you with the Q1, just buy a Q9M, sign up for the new plan. Switch your phone back to the silver online, and return the Q9M. The new plan should stay on your account. And, you will get a full refund as long as you return within 30 days. |
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