Just got off the phone with the supervisor and she also acknowledged that it is a new promotion and that there is indeed the new $29.99 price, but stated that the system wouldn't allow her to override putting the Q1 in over the Q9m..... *sigh* endless BS*
Anyways, she stated that she will monitor it for the next two months becuase she didn't understand why the Q wasn't added neither, and said she'd call me back if it is added. The best that she said she could do was to offer me the $20 credit for this month to offset the price difference, and if it didn't still add the Q1 as compatible the following month she'd input another $20 credit for that next month to offset the difference again.
So atleast it gets me about 3 months of the $29.99 pricing... sort of
But they also atleast acknowledged there was such a new pricing.