Text message issues with VZW

[Tony Bag o Donuts]

anyone want to post their mms/ sms settings so we can make sure its all the same?
Mine are apparently wrong.

Okay half hour later and I am on my fourth tech to get provisioning checked.
They added a smartphone broadband feature then had me do *228. Apparently its still not working.

[john1_83]

yeah i called form my work phone.

[JBK617]

Originally Posted by Tony Bag o Donuts

Okay half hour later and I am on my fourth tech to get provisioning checked.
They added a smartphone broadband feature then had me do *228. Apparently its still not working.

What was the *228 supposed to do accomplish?

[Tony Bag o Donuts]

Originally Posted by JBK617

What was the *228 supposed to do accomplish?

after they added the broadband feature, it updated my phone's programming.
I think they are grasping at straws.
Also, can anyone receive a standard text message with a smile in it? .
It keeps getting rejected when my wife sends one.

[Justin9825]

this is getting annoying. I'll try and call tongiht when I get off work from a different cell phone. We don't have house phones. I'll let yall know what they say when I call.

[Tony Bag o Donuts]

Originally Posted by Justin9825

this is getting annoying. I'll try and call tongiht when I get off work from a different cell phone. We don't have house phones. I'll let yall know what they say when I call.

I called back and am on the phone with yet another rep and they confirmed that the q9m does not support ems.

[Justin9825]

Originally Posted by Tony Bag o Donuts

I called back and am on the phone with yet another rep and they confirmed that the q9m does not support ems.

I got the same answer. But look at this on the specs of the Q. It says it does support EMS. http://www.mobiledia.com/phones/motorola/q9m.html

[Tony Bag o Donuts]

Yeah. I looked at other sites and they don't mention ems at all. Maybe its capable, but crippled (surprise) on verizon's network?

[thelarster]

Originally Posted by john1_83

Yes i will let everyone know. i will post the results here. I am on hold with them right now.

UPDATE: Just finished with VZW, it seems that it was an issue with the "provisioning" on my account. The problem is fixed. If you have this problem also, you have to call them and have them make sure that everything is set correctly for EMS (see above posts for what this is) for your phone and account.

john1_83 - So you can now receive messages over 160 characters? I've been looking for a solution to this FOREVER being an avid texter. If you did there is still hope!

[rudeboy]

as said before imo, a text message w/ more then 160 characters is an e-mail :}