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Old 01-31-2008, 10:37 AM   #1 (permalink)
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Need Help rant :}

holy crap... my next bill is about 70 bucks more then normal, called Verizon.. spoke with a patient nice gal, $9.99 is because of a Premium SMS (the dada.net messages that i never asked for, she said to cancel send a SMS with "cancel" in the txt-body.. i always thought you had to ignore spam, the moment you reply they know you exist..) so there is still $60 left, a chunk of that is caused by 8xx numbers which i thought were free, but they evidentely still cost air-time :]

7 years with Verizon and only once did i have a higher bill (which was close to $700 due to International calls paid by the co, i worked for at that time..) the lady suggested upgrading the plan, which i will not do since this is only the 2nd time i went over (allowance 450 minutes, used 607) she did give me 100 minutes air-time free extra next billing period, which does not help with this bill..

/me is slightly pissed.. can find a few calls that were not free and pretty expensive, but that does not add up to $60)

well, just discussed with bossman and he's paying it but still....

*rant over*
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Old 01-31-2008, 10:43 AM   #2 (permalink)
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wait...800 numbers that charge?
and you got charged for spam text messages!?
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Old 01-31-2008, 10:43 AM   #3 (permalink)
 
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a $10 spam txt? wtf!?!
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Old 01-31-2008, 10:53 AM   #4 (permalink)
 
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I remember that scam, was it from buongiorno? And the 8xx numbers are an old scam too. Usually those numbers are in the Caribbean. Dare I say Pirates?
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Old 01-31-2008, 10:57 AM   #5 (permalink)
 
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$700?? wow... The missus talked into a $360 phone bill once, and the VZW rep was nice enough to upgrade us to a larger plan and back date it a month to drop the bill back to $110. Since then, the missus talks enough to keep our bill at about $210 a month.

$60 worth of phone calls, that certainly can hurt.
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Old 01-31-2008, 11:06 AM   #6 (permalink)
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yep.. for # like 877, you get charged air-time (i had a 16 minute one for $7.20 and a 29 minute one for $13.05)

the spam was from dada.net..

oh.. and she also said when i asked about it, Verizon does send out sms message to notify people they are going over the allowed minutes)

luckily the boss was relaxed about it... the helpdesks and whatnot i call i usually use the Q since i have both hands-free so i can "work" while waiting.. starting today i will use the land-line and speakerphone :}
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Old 01-31-2008, 11:11 AM   #7 (permalink)
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Quote:
Originally Posted by rudeboy View Post
yep.. for # like 877, you get charged air-time (i had a 16 minute one for $7.20 and a 29 minute one for $13.05)
oh ok...only 800 & 888 are free

Quote:
the spam was from dada.net..

oh.. and she also said when i asked about it, Verizon does send out sms message to notify people they are going over the allowed minutes)

luckily the boss was relaxed about it... the helpdesks and whatnot i call i usually use the Q since i have both hands-free so i can "work" while waiting.. starting today i will use the land-line and speakerphone :}
atleast the boss was cool with it not like it happens every month...

so you did or didnt get a text from verizon saying you were over or did you just decide to check your usage online?
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Old 01-31-2008, 11:17 AM   #8 (permalink)
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Quote:
Originally Posted by n99hockey View Post
oh ok...only 800 & 888 are free
yea, i guess....

Quote:
Originally Posted by n99hockey
atleast the boss was cool with it not like it happens every month...
he's a cool dude overall...

Quote:
Originally Posted by n99hockey
so you did or didnt get a text from verizon saying you were over or did you just decide to check your usage online?
no, i get an alert via email and sms saying that my bill is ready.. then i saw the $223, and i decided to do some investigation :]
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Old 01-31-2008, 11:22 AM   #9 (permalink)
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Quote:
Originally Posted by rudeboy View Post
no, i get an alert via email and sms saying that my bill is ready.. then i saw the $223, and i decided to do some investigation :]
so i guess you could say that they dropped the ball on that 'oh yea we alert you if you are going over' thing huh?
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Old 01-31-2008, 11:22 AM   #10 (permalink)
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Quote:
Originally Posted by n99hockey View Post
oh ok...only 800 & 888 are free
I don't think so. I think the only "free" calls are to your carrier. All other in and out are airtime. It's worth us checking though.
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