Lame PicMessage Setup

[mike250rs]

keep in mind most sales reps never know what a Q is or does. I spent 30 min trying to explain that I cant use all the Sprint features on their vision plan, because they dont support the Q. Her response was simply "... it's not Sprint's fault you choose not to use all the features.."

[troutseth]

Originally Posted by mike250rs

keep in mind most sales reps never know what a Q is or does. I spent 30 min trying to explain that I cant use all the Sprint features on their vision plan, because they dont support the Q. Her response was simply "... it's not Sprint's fault you choose not to use all the features.."

Yeah I got pretty lucky, the guy who manages the Verizon store by me has the Q. He pretty much understands about anything I am trying to do so I have not had any issues.

On that note though, there is a special customer service option for the phone where those folks are supposed to know what is going on (Verizon anyway).

[mike250rs]

good for them, I just ask if they have a Q or to find someone that does. :-)

[SF0711]

So are you saying that Q owners with Verizon are basically screwed?

[troutseth]

Originally Posted by SF0711

So are you saying that Q owners with Verizon are basically screwed?

huh? who are you responding too?

[adams020604]

Now that is odd. I have the same phone you have and all I did was asked them to put a pay as you go plan on it and asked them to put a data block on the phone. So now all it is, is just that a phone. They cannot refuse putting a data block on it.

[Tony Bag o Donuts]

Originally Posted by Verran

Yeah I get that, but my beef is that with a non-smart phone, you don't have to pay for a data plan to send pic messages.

If I had this exact same plan and a Razr, I could send picture messages for no extra charge. But since I have a smart phone, I pay $2 a message. It just seems lame to punish people who buy the better phone.

$2.00 a message is high. I don't have a data plan, and mayb get 20 pix messages a month totalling $2.00 extra.

[Bramsy]

Originally Posted by Tony Bag o Donuts

$2.00 a message is high. I don't have a data plan, and mayb get 20 pix messages a month totalling $2.00 extra.

same here Bago Nuts... i thought i read that they examine your billing and pro-rate the MMS feature??? maybe i was dreaming?

Has anybody called and B*tched saying "free picture messaging" doesnt cost anything? i am sooo ready to call them saying this and threaten them with a switch to the iPlop... anybody thought of this?

[Tony Bag o Donuts]

Originally Posted by Bramsy

same here Bago Nuts... i thought i read that they examine your billing and pro-rate the MMS feature??? maybe i was dreaming?

Has anybody called and B*tched saying "free picture messaging" doesnt cost anything? i am sooo ready to call them saying this and threaten them with a switch to the iPlop... anybody thought of this?

Their response has always been that you are using a business phone and that standard rates do not apply because of the different data packages.

[Bramsy]

thats poop