Honestly, I have not heard of anything like this, but it would make sense since I had a customer that didn't have any charges.
Let me look into it on Thursday, I have morrow off, and I will post on here for everyone. I'm with everyone else, I don't think there should be a charge for it either. I may sound formal on here a lot when I say anything that can reflect on VZW, but I think that there are a lot of things that we SHOULDN'T be charged for and that is one of them
-A