Help Please, Internet Error.

[kang413]

Hey guys, i practically JUST picked up my Q. I connected it to my comp thinking that the cd i put in was a ringtone cd but it actually was the computer internet sync cd. After i did that my internet stopped working and gave me the error "Your internet conniction is not configured properly. Please verify your settings in Connections."

Can anyon help? thanks...

[Joneyee]

Originally Posted by kang413

Hey guys, i practically JUST picked up my Q. I connected it to my comp thinking that the cd i put in was a ringtone cd but it actually was the computer internet sync cd. After i did that my internet stopped working and gave me the error "Your internet conniction is not configured properly. Please verify your settings in Connections."

Can anyon help? thanks...

The COmputer is trying to use the Q as a network device, unplug it from the computer and continue configuring your phone.

Same reason why my Q won't check POP mail when cabled to my work PC

[kang413]

ohh.
i unplugged it though and it still wont connect.
what do i do?!!

[Joneyee]

Originally Posted by kang413

ohh.
i unplugged it though and it still wont connect.
what do i do?!!

go into the browser, change the connection setting from auto to internet and retry.

Also reboot the phone, sometimes a sync that didn't finish can cause funky stuff.

[kang413]

ughh i cant find it.
maybe its because its the Qm?
any ideas?

[Joneyee]

Originally Posted by kang413

ughh i cant find it.
maybe its because its the Qm?
any ideas?

Started IE on my Q9h for the first time (as I have Opera) just for you.

Menu>Tools>Options>Connections

[kang413]

hmm now it says page cannot be displayed because the server could not be found or a dns error occurred.
haha thanks man but now what?

[Joneyee]

Originally Posted by kang413

hmm now it says page cannot be displayed because the server could not be found or a dns error occurred.
haha thanks man but now what?

you should still be able to access the settings, check your soft keys, one should say menu.

Also:

Originally Posted by dmxoneiuv

try dialing *228 and pick option 2 to update roaming capabilities...i've had to do that with my few replacements to get internet working again

[kang413]

ughh programmed it but still getting that lame error that i previously got after i changed the setting from auto.

[Joneyee]

Originally Posted by kang413

ughh programmed it but still getting that lame error that i previously got after i changed the setting from auto.

Try the solution I quoted, it is VZW Q9M specific.

Reboot and if still no joy I would call Verizon.