Free data plan for 2 months

[cheri]

Wow i have never been able to get a decent phone for 20 bucks. You are lucky!

Should mention that the front screen poop-out recently. But the rest still works.

[pyrobling]

I just thought I would let everyone know a shady secret since I can't get in trouble for sharing it now.

When you get the data plan and the discount...if you cancel prior to -3- months you get a chargeback of the $100 discount. This is because you didn't keep up your side of the bargain they don't have to and penalize you the discount. This is not ALWAYS administered since the manager is responsible for doing the chargeback to the account, however, some might see it and not understand what is going on. In essence, there is no free lunch, the salesman was being a salesman (and I'll admit I did it a couple of times )...and you may end up paying the chargeback plus the month or 2 you had it which could mean $190 long term.

-A

[zacox]

Originally Posted by JackBauer

However, looking at my new bill, and seeing the charge for the data plan, makes me wonder if either:

a) I totally misunderstood what he was saying, and really what he was saying was that by getting the $100 credit, I was in essence getting the data plan free for 2 months, or
b) He was purposely misleading in order to get me to buy.

I told him SEVERAL TIMES I ABSOLUTELY did NOT want this phone and the $100 credit if I had to pay for the data plan, even for 2 months.

I must admit, i am sorta late to the party on this thread, but better late than never!

I also had an issue in August 2007 with VZW sales personnel. I added a line of service to my account, and the sales lady at the store added vCast to the new phone plan even though i didnt want it.

She explained that adding vCast for the two free months was NOT optional, and that she HAD to add it to the account or else she would get in trouble. She also said i HAD to call 611 myself to cancel it, that there was nothing she could do about it.

Well, ok, rather than cause an even bigger scene in the store, i just took the phone and within 30 seconds of leaving the store i had 611 on the horn. Problem Solved.

However, i did contact the Pennsylvania Attorney General and let them know that VZW was basically cramming value added services onto accounts whether they were desired or not, probably in the hopes that customers would forget to cancel and VZW could make out on customers' inattention and laziness.

Apparently, VZW has enough troubles that they actually have a position called Attorneys General Liaison, whose job it is to receive complaints from respective AGs and deal with them. I know, because the AG Liaison called me to apologize.

I don't know what came of it, but i do know the sales lady who crammed my account was possibly fired, because i didnt see her there the half dozen or so times i went back for tech support or warranty service.

[cheri]

dont worry the party is not over yet its just beginning lol

interesting story...i think the cramming is done by over excited sales people that get some kind of brownie points per unwanted service they cram.

Its kind of like No means NO. they just wont let up.

[capo8488]

^
exactly..id say 74.6 percent of people don't even realize which just helps the sales staff.

[Tony Bag o Donuts]

Originally Posted by JackBauer

The reason I THOUGHT what he was giving me was a free data plan was that I kept telling him I didn't want the data plan and I couldn't afford it. He kinda pulled me aside and whispered that if I didn't want to pay for it, I could just cancel before my 2 months was over and I wouldn't be charged for it. To me, that sounded like... it's free until then, if you don't want it, cancel it and you won't be charged.

It should be free. It was on my wife's voyager.
Are you on a National Plan and not America's Choice?