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Old 07-18-2008, 10:11 PM   #1 (permalink)
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Default exchange Q..

no, i do not need my Q exchanged... i was just wondering since i had some previous (Verizon) phones exchanged directly at the store, do they do this with the Q or is it policy to mail it in and wait for them to send you one ?
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Old 07-18-2008, 10:49 PM   #2 (permalink)
 
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Usually they send u one in the mail then you use that box to sned the other back. That's what happened for me when something went wrong w/ my phones. Y? is there a problem w/ yours?

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Old 07-18-2008, 10:53 PM   #3 (permalink)
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aha.. thanks. and nope no issues at all with my Q9c..

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Old 07-18-2008, 11:03 PM   #4 (permalink)
 
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Great! Was concerned u were a victim of the promega port(!?!) ={
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Old 07-18-2008, 11:09 PM   #5 (permalink)
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Great! Was concerned u were a victim of the promega port(!?!) ={
nope... not yet :}

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Old 07-19-2008, 08:58 AM   #6 (permalink)
 
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what's that?
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Old 07-19-2008, 10:01 AM   #7 (permalink)
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what's that?
the promega port ? promega was a user, and he found and posted a Sprint Wm6.1 ported for Verizon..

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Old 07-19-2008, 11:35 AM   #8 (permalink)
 
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RB- I forgot how long you've had you 9c for, but if it's within a certain time period, they will normally let you do an in-store exchange.You'll need the receipt (online or in-store). They did it for me in the past.
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Old 07-22-2008, 04:50 PM   #9 (permalink)
 
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Quote:
Originally Posted by rudeboy View Post
aha.. thanks. and nope no issues at all with my Q9c..

potQ9c
I believe they make you call data support now if they don't have the phone in the store. They will mark your account in the store, give you the data support # and then once you call, they can see the notes and ship you a FRu replacement. It should come in a nice little white box, just a phone, no battery or battery backing.

After that, you mail your phone back with the return label in the little white box (pack the little white box into a bigger box) and bam you are done!
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Old 07-22-2008, 04:58 PM   #10 (permalink)
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well... thanks, i never needed it since the ported 6.1 did not work. never the less, good to know...
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