1X not changing to EV

[lordoftheflies]

I called Verizon back, complained to them, and got THEM to get Assurion on the phone.

This new rep from Assurion hooked me up. Not only did he send me a NEW phone instead of a refurbished one, he sent me a Qb! Woo hoo!

The reason I know the original replacement was refurbised is that the NEW phone came with the holster, cd-rom, manual, and a few other minor things that my original replacement did not.

Well, I'm a happy camper now. Turned on the phone for the first time and whammo, connected to Ev immediately.

[Frozengeek]

Glad to hear it.

[Krunk83]

Glad it worked out. They did the same for me and I think I have a Qb too cuz it's way faster and reliable than my old one. See not so bad after all!

Originally Posted by lordoftheflies

I called Verizon back, complained to them, and got THEM to get Assurion on the phone.

This new rep from Assurion hooked me up. Not only did he send me a NEW phone instead of a refurbished one, he sent me a Qb! Woo hoo!

The reason I know the original replacement was refurbised is that the NEW phone came with the holster, cd-rom, manual, and a few other minor things that my original replacement did not.

Well, I'm a happy camper now. Turned on the phone for the first time and whammo, connected to Ev immediately.

[lordoftheflies]

Qb = Q black.

[Krunk83]

I knew that just testing to see if you did. lol. I tried the same but they wouldn't send me one damn it!

Originally Posted by lordoftheflies

Qb = Q black.

[toolman157]

Originally Posted by n99hockey

they didnt make you do the 228 option to update tower info??

-Sent from my Q

I have a q black which I got from alltel in march of this year. I have travelled to d.c. chicago, duluth, on business and have never seen ev! all the firmware and prl's are up to date...hmmm maybe its time to get replacement? any thoughts??

[Krunk83]

I would give verizon a call because you should have EV. It's like broadband for your phone and 1X is like dial up. To save some time though I would first try the *228 and use option 2 and if that doesn't work do a master reset on the phone. If you have synced up your conatcts, etc. you should be able to sync them up after the reset. If that still doesn't work call them and they'll probably send a replacement. Just make sure they sand you a new one and not a referbished one, those suck. Hope that helped!

Originally Posted by toolman157

I have a q black which I got from alltel in march of this year. I have travelled to d.c. chicago, duluth, on business and have never seen ev! all the firmware and prl's are up to date...hmmm maybe its time to get replacement? any thoughts??

[tiguy99]

Originally Posted by Krunk83

I got my new phone from assurion and it works great. You have to call from a different line so they can confirm that you tried everything to fix the problem even if you did it with Verizon. Then they should send you a NEW model and not a REFERBISHED one. You prob have a referbished model cuz they are cheap! Maybe you got the one I sent back. lol. Good luck and let me know what happens.

Damn its so funny I just caught this thread...Krunk, you probably live on the northside which is where I am 80% of the time and I've never had this problem...First Q I had constantly aveg about 2-3 bars reception on EV up north and about 1-2 bars out south near southshore where I live. However, my second Q is always full on bars when I'm on the north side and about 2-3 bars where I live...wierd...Either way, the reception's good enough to tether the PDA net way (which is how home internet is achieved for me...the smart way).

Best bet...if the phone's in doubt...swap it out

[Krunk83]

Yeah my phone works perfectly up here. I am about a 15 minute walk from wrigley and never have any reception problems. Holla!