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Old 08-27-2008, 12:15 PM   #11 (permalink)
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Originally Posted by wnj92996 View Post
Thanks! I will go off digging, but do you have a link that you could post or pm? I tried a previous link (don't know if it was to this update, or a supposed 6.1 update), but got an error page.
no i dont have a link
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Old 08-27-2008, 12:16 PM   #12 (permalink)
 
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Quote:
Originally Posted by wnj92996 View Post
I registered just to ask this question:

Where did you download it? I have had this problem since I got my 9c, even after exchanging it.

Thanks!
http://direct.motorola.com/hellomoto...A&language=ENS

Select the carrier, then the phone model, then follow the instructions. Good luck!
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Old 08-27-2008, 12:21 PM   #13 (permalink)
 
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Quote:
Originally Posted by n99hockey View Post
the motorola site
its not the 6.1 update but its a software update for the existing software

That's exactly right. I thought he was looking for the resetting fix....
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Old 08-27-2008, 12:23 PM   #14 (permalink)
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That's exactly right. I thought he was looking for the resetting fix....
thats what i thought to but i was just covering all bases
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Old 08-27-2008, 12:27 PM   #15 (permalink)
 
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Quote:
Originally Posted by rfarrah View Post
http://direct.motorola.com/hellomoto...A&language=ENS

Select the carrier, then the phone model, then follow the instructions. Good luck!
I'm trying, but clicking that link gives me an error page, with "we're sorry. The page you requested doesn't exist in this location".

I am now trying to shorten the url a bit and navigate through. Just in case, though, if you have the download on your computer/phone, I would like to know if I can email you and ask you to send it to me.

Yeah, the resetting fix...
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Old 08-27-2008, 12:30 PM   #16 (permalink)
 
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Do I need to be navigating to the link on my phone, or my computer?

Sorry for all the trouble, guys, but this is a real pain...thanks for the help
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Old 08-27-2008, 12:30 PM   #17 (permalink)
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Quote:
Originally Posted by wnj92996 View Post
I'm trying, but clicking that link gives me an error page, with "we're sorry. The page you requested doesn't exist in this location".

I am now trying to shorten the url a bit and navigate through. Just in case, though, if you have the download on your computer/phone, I would like to know if I can email you and ask you to send it to me.

Yeah, the resetting fix...
link works just fine for me
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Old 08-27-2008, 12:34 PM   #18 (permalink)
 
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Quote:
Originally Posted by n99hockey View Post
link works just fine for me
Huh...I'm using FF 3, maybe I need another browser. I'll fire up my XP virtual machine...

EDIT: Link is working on the q...

EDIT2: Working on IE 7...maybe they're checking browsers? Who knows...

Last edited by wnj92996; 08-27-2008 at 12:38 PM.
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Old 08-27-2008, 12:43 PM   #19 (permalink)
 
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Thanks guys...I got it now.

One last thing--I noticed in the information before the d/l that third party ringtones, pics, apps, etc. will be deleted in the process. Is this your experience? Also, before I go through with it, did it really solve your rebooting problems?
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Old 08-27-2008, 12:50 PM   #20 (permalink)
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Quote:
Originally Posted by wnj92996 View Post
Thanks guys...I got it now.

One last thing--I noticed in the information before the d/l that third party ringtones, pics, apps, etc. will be deleted in the process. Is this your experience? Also, before I go through with it, did it really solve your rebooting problems?
yes
BACKUP BACKUP BACKUP BACKUP
get it?

dont know dont have a USC Q
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