Voice Mail Indicator on Home Screen

[fbones24]

I am having a slight problem with the voicemail notification on my home screen. If I have no voicemails and get a new one, the voicemail indicator changes from 0 to 1. The problem is that when I get new voicemails, the number never changes from 1. I can have 10 new messages, but the indicator only stays on 1.

Does anyone else have this problem or know how to fix it?

[rudeboy]

did you try for test to select another home screen, it could be an issue in the particular .xml you are using.

[NJacobs]

I believe it is an issue with the way that Sprint notifies your phone of voicemail. On every other Sprint phone that I have had, if the phone is already displaying a voicemail notification, then it will not receive a second notification when additional voice messages are received. Which means that if I have a voicemail notification sitting on my screen because I have not checked my voicemail since someone left a message, and a second person leaves a message, I will not know about it until I call voicemail. If the network does not tell the Q when a second voice message comes in, then the Q would not know to update the count.

All of that being said, if anyone else knows a workaround, I would greatly appreciate it. However, I think it is a limitation of the network.

[fbones24]

Thank you. I guess now that I think about it, that has happened with all my sprint phones. This seems like something easy to correct. Unbelievable that Sprint hasn't corrected this issue.

[missvmckoy]

I know this is an old thread but my voicemail indicator works now. Ever since I updated to 6.1 my Q9c homescreen has been showing the correct number of voicemails. 6.1 just keeps getting better.