Sprint - Windows 6 Upgrade: Bleak????

[scubasteve]

Heres the issue. Its in how sprints backend works, that causes the issue. They refused to change that to work with WM5 because the cost to do that for just 1 or 2 handsets is not yet in their best interest. If the Q had no picture sending ability, different story.

Making things different to work with a phone, instead of visa versa, is EXTREMELY expensive. Especially for a company that is working on an entirely new backend (iden/cdma ) already.

[scubasteve]

Here you go. See, she doesnt know WHEN. Its all speculative, they dont know wtf is going on.

Dear Steven,

Thank you for contacting Sprint together with Nextel. I will be happy to assist
you.

The Motorola Q does not support the Wireless Back up feature. Also, we do not
have the information as of now as to when the Moto Q will start working with the
Windows Mobile 6.

Thank you for contacting us. Have a great day.

Pearlie S.

E-Care
Sprint together with Nextel
"Where our customers come first!"


Refer someone to Sprint and get $25.
Visit www.sprint.com/referralprogram for details.


Original Message Follows:
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Body:
================================================== ======================

Name: Steven
Form: Ask A Question Learn OR Feedback and Suggestions - Learn
Topic: Products and Services
Contact Number: 8569820178
================================================== ======================
Question: Hi:
Does the Moto Q have the wireless backup feature? Also will he Q be getting a
upgrade to Windows Mobile 6? If so will this correct the problem with sending regular Picturemail?
================================================== ======================

************************************************** **
Additional Data
************************************************** **
SUB Topic : PictureMail
Selected Device: MOTO Q
Current Customer ?: Yes

[scubasteve]

Note that she ignored the PM question, so i have replied waiting on another response as to why sprint does not have MMS on the Q and verizon does. I just want to mess with them.

[rudeboy]

Sprint seems to be like Verizon... as many reps, as many different answers :}

[scubasteve]

talk about trying to make me feel special haha

Dear Steven,

Thank you for your reply.

I cannot tell you the exact date. As a Customer Service Representative, it is
imperative for me to listen to your views and feedback very seriously, and bring
in the necessary changes. So, I have immediately forwarded a personal request
to the "Research and Development" team, in order to make implementation
possible.

Thank you for contacting us and have a wonderful weekend.

Pearlie S.

E-Care
Sprint together with Nextel
"Where our customers come first!"


Refer someone to Sprint and get $25.
Visit www.sprint.com/referralprogram for details.


Original Message Follows:
------------------------
When does sprint intend to implement picture mail? MMS is supported by the
Verizon Q, and has been for some time.

[indyx]

that last reply is priceless. lol

She'll get right on that for you.

[scubasteve]

Amen, we'll have MMS by nightfall!!!

[Mobile Joe]

I know I'm really awaiting the release of the upgrade. But let me ask you : How many of yo have actually e-mailed with REQUESTS for the upgrade?

I can just see it in my mind...

VP: 'How many Q owners have REQUESTED an upgrade to W6.

Lowly Employees (in chorus): 'Very few, Sir!'

No one dares ad that many have asked WHEN it's coming out, or IF it will be available. VP walks off smiling, pleased to know he is making all the right decisions.

Before anyone asks, I've been one of the lazy ones and have not done the request. Added to TO DO list, priority High.

Maybe there should be a Request W6! Upgrade Thread.

[Mobile Joe]

BTW,

I'm not stalking you scubasteve .

[scubasteve]

Actually i think alot of people are contacting them about it. I know i have


stalker :P