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Old 02-14-2007, 08:48 PM   #1 (permalink)
 
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Default sprint Q updating over air??

does Sprint have a phone number where you can update programming and network connections over the air.
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Old 02-14-2007, 08:49 PM   #2 (permalink)
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wouldn't this question better be asked to Sprint ?
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Old 02-14-2007, 09:29 PM   #3 (permalink)
 
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yeah call them, I'm sure they will be happy to answer it for you.
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Old 02-14-2007, 09:58 PM   #4 (permalink)
 
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I reccomended that he ask as the CSR did not give him any good info. Hey I found out about Verizon's *228 here. So you can yell at me. Although we should probably move it over to the Sprint thread.
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Old 02-15-2007, 03:42 AM   #5 (permalink)
 
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i work for sprint...as far as i know the Q has no way of doing an OTA update...usually sprint won't take liability for any smart phone software at all...the technicians won't do anything to treo's or pocket pc's if it is software related

the only thing you can have done over the air is a prl (preferred roaming list) update...it basically just updates the way your phone handles switching off between towers. if you call sprint they can send the update to you...once they send it you have to hang up and call *2 back from the phone and it'll do the update automatically
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