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Old 02-28-2007, 02:46 PM   #21 (permalink)
 
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Default SERO: Warning to Current SERO users

Well, here is something I found out the hard way. If you are a current SERO and you use your "Upgrade" to move to the Q (I upgraded) from a Treo 650 - when the clerk puts in the information, whatever plan you had before the SERO plan comes up.

I caught it and said -"Hey, I have a special SERO plan and I don't want to lose it when I upgrade."

Thankfully, the guy I was working with was great and called Sprint to figure out how to do this. The customer service was terrific and after a long while, the woman on the other end of the phone figured out how to get me the upgrade without touching my SERO plan. Just be careful!!
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Old 02-28-2007, 07:20 PM   #22 (permalink)
 
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man, still nothing on shipment
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Old 03-01-2007, 02:13 AM   #23 (permalink)
 
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Quote:
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man, still nothing on shipment
I got my KRZR today. Curious what is says on your shipping page. Be in stock within the next 72 hrs. still? If you don't have a phone they'll send u one to use in the meantime. They told me when they get Q in stock they'll ship it out and send me a return box for te Krzr. Glad I didn't just wait, man how long does it take to get this thing stocked?
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Old 03-01-2007, 02:31 AM   #24 (permalink)
 
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I have a treo 700wx through them... waiting for the stock to show up.
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Old 03-01-2007, 07:56 AM   #25 (permalink)
 
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i might ask for a phone in the meantime, that's pretty cool that they'll do that. tehsu, are you saying they gave you a treo as a loaner? can you get any phone as a loaner?
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Old 03-01-2007, 11:31 AM   #26 (permalink)
 
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I had ordered the Treo 700wx before as the phone I wanted, and it had too many problems, so I asked them to exchange it for the Q, So i'm waiting for them to ship the Q now.
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Old 03-01-2007, 12:55 PM   #27 (permalink)
 
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I feel like i'm never gonna see it shipped lol
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Old 03-01-2007, 05:56 PM   #28 (permalink)
 
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I feel like i'm never gonna see it shipped lol

I hear ya. I have been told 72 hours, much to my chagrin. I wanted it for the weekend, but looks like i'll just have to wait. I am only waiting 3 working days, then i am cancelling my order. I am not going to wait forever on a phone i know i can get elsewhere for the same price. Justr can't beat the sero price!
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Old 03-01-2007, 08:41 PM   #29 (permalink)
 
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The only reason I am going to wait for this phone is the SERO Plan, and the Phone is a good price
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Old 03-01-2007, 08:50 PM   #30 (permalink)
 
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every time i see a new reply to this thread i pray that someone is reporting that their phone shipped... it's so disappointing
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