How much did you get your Q for?

[Power]

I called in and got my Q last week for free plus Next day shipping and no activation and taxes ..

I just paid an $18 upgrade =]


-Tony

[ericshmerick]

Sprint initially told me $59, but insisted I call back and speak with telesales. Of course when I spoke with them, they laughed and said no way that's possible. Out of a contract, I told them I wanted to cancel (wasn't bluffing, was really going to cancel). Retentions hooked me up to the point I will never leave Sprint. Ever. :-)

To answer your question, I paid $99. Flat price, no MIR/etc.

[msugolf]

Power, were you out of contract?

Looking for tips before I call retentions. I've been with Sprint 3+ years, but recently was locked into a 2 year agreement when I added a line to my account. I'm eligable for a $150 rebate.

[forcemac]

Originally Posted by msugolf

Power, were you out of contract?

Looking for tips before I call retentions. I've been with Sprint 3+ years, but recently was locked into a 2 year agreement when I added a line to my account. I'm eligable for a $150 rebate.

I got my phone for 199-100MIR and free unlimited data added to my current plan ($45/month) for free. I did re-up for a 2 yr contract though.....I was out of contract for 5 years...

[Power]

Originally Posted by msugolf

Power, were you out of contract?

Looking for tips before I call retentions. I've been with Sprint 3+ years, but recently was locked into a 2 year agreement when I added a line to my account. I'm eligable for a $150 rebate.

Michigan State Golf? =]

Anyways ..

I am not out of contract and I have been with Sprint since 2001 ..

Loyal customer and pay on time all the time ..

Some tips with calling in ..

Call these numbers because they direct you to the Retentions Department .

But do not ask "Is this retentions?"

They will know that you are trying to get something for discount or free .

Some guidelines .

Be Patient - They love people who are patient

Never give up - Try 3-6 times a day and have some days of rest in between

Play stupid a bit - Say that you were considering going to Verizon Wireless because they are offering a Q for $99 for new customers. I told them that I have been through 5 phones in the last 6 months [true fact, I always get defective phones =/] Then I said I love sprints service but Verizon is willing to take care of me and give me a good plan and a Q for $99. I also told them that "Did you know that Sprints customer service is top notch?. You guys arent as pushy as Verizon, Cingular and Tmobile". I just played stupid a bit and say that I dont know if I want to switch or not I think the Q is a nice phone ...

If you are male - look for a female rep and flirt a bit
If you are female - look for a male rep and flirt a bit

Well not flirt as in getting their number but just be super nice, polite and initiate a conversation [How is your day going? and so forth]

BE PATIENT!

Hope that helps you out .


-Tony

[msugolf]

MSU = mankato state (Minnesota) actually.

Thanks for the info Power. I'll see what I can do by calling retentions.

[bubbatex]

Originally Posted by forcemac

I got my phone for 199-100MIR and free unlimited data added to my current plan ($45/month) for free. I did re-up for a 2 yr contract though.....I was out of contract for 5 years...

ditto - but unlimited data is only $15 @ Sprint, unless you also had a PAM plan. I was in contract (5+ year customer) and just bought a Treo 8 months ago, but said I was unhappy with the reception (which was true).

[raduck1]

Originally Posted by Power

Michigan State Golf? =]

Anyways ..

I am not out of contract and I have been with Sprint since 2001 ..

Loyal customer and pay on time all the time ..

Some tips with calling in ..

Call these numbers because they direct you to the Retentions Department .

But do not ask "Is this retentions?"

They will know that you are trying to get something for discount or free .

Some guidelines .

Be Patient - They love people who are patient

Never give up - Try 3-6 times a day and have some days of rest in between

Play stupid a bit - Say that you were considering going to Verizon Wireless because they are offering a Q for $99 for new customers. I told them that I have been through 5 phones in the last 6 months [true fact, I always get defective phones =/] Then I said I love sprints service but Verizon is willing to take care of me and give me a good plan and a Q for $99. I also told them that "Did you know that Sprints customer service is top notch?. You guys arent as pushy as Verizon, Cingular and Tmobile". I just played stupid a bit and say that I dont know if I want to switch or not I think the Q is a nice phone ...

If you are male - look for a female rep and flirt a bit
If you are female - look for a male rep and flirt a bit

Well not flirt as in getting their number but just be super nice, polite and initiate a conversation [How is your day going? and so forth]

BE PATIENT!

Hope that helps you out .


-Tony

Power, what are the numbers to retentions? I didn't see them anywhere in the post. I have been with Sprint for over 10 years and would like to upgrade. Thanks for your help.

[Power]

Originally Posted by raduck1

Power, what are the numbers to retentions? I didn't see them anywhere in the post. I have been with Sprint for over 10 years and would like to upgrade. Thanks for your help.

Here are the numbers that I used ..


Customer Service [No wait time]
866-306-7056
866-744-7315
877-891-1384
877-222-5006

Retentions [No wait time]
866-881-9571

If you get caught on a busy day then youll wait 3-5 minutes at max


Good luck and post again if you need help =]


-Power

[raduck1]

Power, thanks for the quick response. I will let you know how it goes.