Help with renewing Sprint contract

[Glenn M]

Hi,
My contract is up in Jan 2008.
Last month I received an offer from Sprint for $150 off a new phone if I renewed.(I passed)
I just received a 2nd offer if I renew for another 2 years, they'll give me $115 credit on my account.
Do the deals get better closer to the end of my contract???
Thanks in advance,
Glenn

[carlos2008555]

Originally Posted by Glenn M

Hi,
My contract is up in Jan 2008.
Last month I received an offer from Sprint for $150 off a new phone if I renewed.(I passed)
I just received a 2nd offer if I renew for another 2 years, they'll give me $115 credit on my account.
Do the deals get better closer to the end of my contract???
Thanks in advance,
Glenn

email costumer service and try to get more be pushy lol . i got my q for 50 bucks! i kno how to control spirnt

[irfan]

good time to ask for $150 off and a SERO plan w/6pm nites and 1st incoming minute free and a credit to your account

[redtop91]

Hahaha I highly doubt you'll get a SERO plan by just asking for it. The deals offered are about the best you'll get. You might get something like a reup discount along the lines of 10% off your MRC. I've never really seen anything that varies greatly from what you've been offered since I've been working here.

[Glenn M]

Originally Posted by redtop91

Hahaha I highly doubt you'll get a SERO plan by just asking for it. The deals offered are about the best you'll get. You might get something like a reup discount along the lines of 10% off your MRC. I've never really seen anything that varies greatly from what you've been offered since I've been working here.

I re-uped and got $115 off. I already have a plan they don't offer anymore (1000 minutes $59.95)

[irfan]

Hahaha I highly doubt you'll get a SERO plan by just asking for it. The deals offered are about the best you'll get. You might get something like a reup discount along the lines of 10% off your MRC. I've never really seen anything that varies greatly from what you've been offered since I've been working here.

well they offer SEROs for $50 for 1250 min unlimited txt and unlimited data, to the general public via their website... so i didnt think it would that big of a stretch for them to offer it to a possible renewing customer since he could get it on his own .. save $10 a month, get more minutes and texts and data... over 2 years thats $240 off instead of the $115 they gave you.

[redtop91]

That website although public is only for people who have been referred by a sprint employee. Hence the name SERO. Sprint Employee Referral Opportunity. People abuse a few select emails of employees to get the SERO plans from the website, it is NOT a public opportunity.

Edit: Either way how Re Up is handled is on a trial by trial basis so any possibility cannot be ruled out.

[irfan]

Originally Posted by redtop91

That website although public is only for people who have been referred by a sprint employee. Hence the name SERO. Sprint Employee Referral Opportunity. People abuse a few select emails of employees to get the SERO plans from the website, it is NOT a public opportunity.

Edit: Either way how Re Up is handled is on a trial by trial basis so any possibility cannot be ruled out.

Actually its open to anyone that uses "savings@sprintemi.com", which seems to be pretty public to me.

[redtop91]

I am not here to argue either way. I can only speak from my experience working with customer accounts.

[MrScientist]

Glenn M, could you please post that phone number to call to renew the contract for $115? I got that mailing too, but lost it. I'd like to do it and tried to call Sprint directly, but they said I needed to call that exact number. Many thanks.

Originally Posted by Glenn M

Hi,
My contract is up in Jan 2008.
Last month I received an offer from Sprint for $150 off a new phone if I renewed.(I passed)
I just received a 2nd offer if I renew for another 2 years, they'll give me $115 credit on my account.
Do the deals get better closer to the end of my contract???
Thanks in advance,
Glenn