Help my internet doesnt work! - Motorola Q Forum

gmplr831 · 03-10-2007, 08:22 PM

Can anyone tell me on sprint how to get the internet up and runninng? I cannot get anywhere. even google doesnt work. It did with verizon! Why wont my sprint work?

qnoob · 03-10-2007, 09:46 PM

you try simple reboot (NOT a master reset)? or did you try accessing the internet with your Q attached to your PC with active sync? what about your internet settings on the Q?

mykal3 · 03-10-2007, 10:58 PM

I had to call sprint and speak with a tech. He ended up doing a software update and checking several setting. After a reboot we finally got up and surfing the web. Make sure you call from another phone because you cannot use the Q while doing the updates, reboot, etc.

Duke4062 · 03-10-2007, 11:03 PM

Quote:

Originally Posted by gmplr831

Can anyone tell me on sprint how to get the internet up and runninng? I cannot get anywhere. even google doesnt work. It did with verizon! Why wont my sprint work?

This might work, if not dial star2 and cust. serv. will have u up & running.
Go to settings/PCS vision/Update vision profile. That usualy works.

gmplr831 · 03-10-2007, 11:26 PM

Quote:

Originally Posted by Duke4062

This might work, if not dial star2 and cust. serv. will have u up & running.
Go to settings/PCS vision/Update vision profile. That usualy works.

Thanks for the suggestions. I got it working with a pcs vision up date, a soft reset and all is well now.

Duke4062 · 03-10-2007, 11:41 PM

Quote:

Originally Posted by gmplr831

Thanks for the suggestions. I got it working with a pcs vision up date, a soft reset and all is well now.

Alright! Gotta' love that Sprint Q!

Stealth · 04-03-2007, 04:19 PM

Quote:

Originally Posted by gmplr831

Thanks for the suggestions. I got it working with a pcs vision up date, a soft reset and all is well now.

Had to do this several times myself...oh well seems to work most every time.

aggieman · 04-03-2007, 04:26 PM

Quote:

Originally Posted by rspeciale

Had to do this several times myself...oh well seems to work most every time.

I usually do the Update Vision Profile when i receive one of those "Unable to place call" errors. sometimes it helps other times have to reboot the phone.

Anomalyi · 04-04-2007, 01:58 PM

Quote:

Originally Posted by aggieman

I usually do the Update Vision Profile when i receive one of those "Unable to place call" errors. sometimes it helps other times have to reboot the phone.

how do you update the vision profile? I'm experiencing the same problem after a hard reset. Thanks!

aggieman · 04-04-2007, 02:00 PM

Quote:

Originally Posted by Anomalyi

how do you update the vision profile? I'm experiencing the same problem after a hard reset. Thanks!

Start>Settings>PCS Vision>Update Vision Profile