Credit for drop call - Motorola Q Forum

RBJ · 06-21-2007, 01:04 PM

Guys,
Does anybody know here about credit for dropped call?

FourTwenSesh · 06-21-2007, 01:06 PM

Quote:

Originally Posted by RBJ

Guys,
Does anybody know here about credit for dropped call?

As in a refund?

RBJ · 06-21-2007, 01:56 PM

Yes. thats as a refund.

n99hockey · 06-21-2007, 02:05 PM

Quote:

Originally Posted by RBJ

Yes. thats as a refund.

i think that might be wishful thinking....be pretty interesting to hear what they say if you were to ask them about it...

how does one show proof of a dropped call?

FourTwenSesh · 06-21-2007, 02:09 PM

Quote:

Originally Posted by n99hockey

i think that might be wishful thinking....be pretty interesting to hear what they say if you were to ask them about it...

how does one show proof of a dropped call?

That's what I am thinking as well, because technically its the same thing as hanging up to end a call.

25bbmom · 06-21-2007, 02:34 PM

If you have Sprint, dial *2 from your phone. An automated system will ask you why you are calling, say "credit for dropped call." The automated system says it will give you credit. You get a $.50 credit on your bill for every dropped call.

n99hockey · 06-21-2007, 02:37 PM

Quote:

Originally Posted by 25bbmom

If you have Sprint, dial *2 from your phone. An automated system will ask you why you are calling, say "credit for dropped call." The automated system says it will give you credit. You get a $.50 credit on your bill for every dropped call.

...no questions asked?!?!?
when will they be like...ok you had 30 dropped calls this month....we arent paying you anymore...

25bbmom · 06-21-2007, 02:41 PM

I've never had a problem getting credit. I don't even have to talk to anyone - it's all done by the automated system. There are a couple of streets on the way to my house where my calls always get dropped. I just call and get credit. I've been doing it for years since one of my friends told me about it. I initially thought I would get credit in minutes, but it's actually $.50 every time it happens.

FourTwenSesh · 06-21-2007, 02:43 PM

Quote:

Originally Posted by 25bbmom

I've never had a problem getting credit. I don't even have to talk to anyone - it's all done by the automated system. There are a couple of streets on the way to my house where my calls always get dropped. I just call and get credit. I've been doing it for years since one of my friends told me about it. I initially thought I would get credit in minutes, but it's actually $.50 every time it happens.

So to enlighten us a bit, how does the system know you dropped a call to refund you? Surely a company of Sprints stature doesn't run on the honors system.....

25bbmom · 06-21-2007, 02:49 PM

Don't know how they know. But I'm really not lying to you. And I'm not lying to Sprint either, if my call drops, I call in for the credit. If it doesn't, I don't. If you tell me how to cut and past the portion of my bill that shows it, I will.

One of the members here, I don't remember who, even had it as part of their signature. It said to call for credit for a dropped call, that it was worth $.50 every time.

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