PushEffect by Qorefunctions

[n99hockey]

Originally Posted by Bozz

OK, here is a WEIRD one. Remember when I complained of email messages disappearing off my Q? Today I watched it, I had 6 new emails come through on one of my POP3 accounts... I saw what they were, didn't read any of them, and exited out of mail and set my phone down in front of me.

A few moments later, I opened my mail on my desktop and they downloaded... within a few seconds my Q lit up so I watched the screen... the 6 new message alerts on the home screen counted down to 0, and then it went back up to 1 and alerted me of a new message! The previous 6 are GONE, nowhere to be found.

I can understand this with imap, but POP3???? Very, very strange to me.

HELP me understand please.

Thanks,
Bozz

yea thats what happens when you open outlook and download your email...
happens to me every day...
if i want them back on the Q i sync it with active sync and they are then found in my 'outlook' folder

[Bozz]

Thanks... just found it strange that it did that.... I would expect it IF I were using imap, but POP3???

Not sure how/why though, any thoughts?

Bozz

[Bozz]

Alright, its ME again....LOL!

I just figured out that any alerts that I get from websites (news, lockdownalert.com, or inquiries from my website) which use my verizon email address to my phone (*****@vtext.com) do not display on my phone! They come in, PE doesn't know what to do with them because they aren't directed to my email address.... and wham. Gone. Poof. C-ya.

I send a test to my @vtext.com address and my phone lights up -- it probably gets the SMS message, PE gets confused, and nothing...

Anybody got a solution for this?

Bozz

[TreeFrog]

if you watch your mail account right after the sms does it start syncing?

[Bozz]

Originally Posted by TreeFrog

if you watch your mail account right after the sms does it start syncing?

Yep, I assume it just doesn't know where to put the SMS message since it fits the criteria of an email but doesn't "fit anywhere".

I sent QoreFunctions an email, and got a response. They were less-than helpful in my eyes. Posting both messages below to see if anyone gets anything out of it that will help. I've tried finding something more unique for a signal pattern but didn't come up with anything. All my incoming SMS messages come from the senders email address or their phone number.

My email to QoreFunctions:

Hi, I recently purchased PushEffect to handle my incoming emails and give me more "push" type email. The program functions great for the most part, but I am struggling with a couple issues on my Motorola Q (WM5).

First, lets say I get emails in on one of my accounts, they come through to my mobile device and I either don't read them right away, or do read them but leave them on my mobile device. At some point, I receive the emails on my desktop PC at my office. Then, the next time a new message(s) comes through to my device-- they disappear off of it! I'm not using imap, I'm using pop3. Why does it do this?

Next, I have verizon wireless... so my forwarded mail goes to xxxxxxxxxx@vtext.com . PushEffect processes those incoming SMS messages and directs them to the mail inboxes on my Q. Works pretty good most of the time but now I cannot receive any other SMS messages sent from Verizons messaging page or news alerts I had set to go to xxxxxxxxxx@vtext.com. I've noticed that when they come in, my phone will light up, and then nothing happens! My guess is, PE doesn't know what to do with those incoming SMS messages and just ignores them. How do I fix this?

Right now, I am using just the @ symbol as my trigger, because I am unclear of HOW to make it more specific.

Thanks for your help, I appreciate it!
Jason xxxxxxxxxxxxxx
xxxxxxx@tampabay.rr.com

QoreFunctions Response:

Your first issue has to do with the built in Messaging app and your mail server. PushEffect has nothing to do with message management on the server, it simply triggers the app to initiate a send/receive. Try using the IMAP protocol or upgrade your device to WM6 which has a more robust mail client. We can't really help you here.

Your second issue has to do with the signal pattern. The string you are using must be present in both the SMS signal from your mail server and other text messages. Using only the @ symbol can cause this. Try using a string that's more unique to the SMS notification your mail server is sending, like your account name (if it's present in the message). Turn off PushEffect and see if there is a pattern which is more specific to the mail server. If you can't find one, take a look at the tips and tricks section of our web site, specifically the use of fastmail.fm as notification mechanism.

The forums are also a great place to find answers to questions. Each cell carrier and mail server has slightly different settings and we don't maintain that information.

QF

[TreeFrog]

I dont know...sounds pretty straight forward to me!

I would for sure look into going IMAP..mucho better in my opinion.

And as far as the string values, does the forwarded email sms have something in the body of the sms..like Subject: or something that your other alerts dont have? If you want you could post up or email me some screenshots of the sms's of each (alerts and email).

[Bozz]

Originally Posted by TreeFrog

I dont know...sounds pretty straight forward to me!

I would for sure look into going IMAP..mucho better in my opinion.

And as far as the string values, does the forwarded email sms have something in the body of the sms..like Subject: or something that your other alerts dont have? If you want you could post up or email me some screenshots of the sms's of each (alerts and email).

I'll do some reviewing of them again to see if I've missed something. Will post back here if I can't get a handle on it.

Thanks,
Bozz

[TreeFrog]

sounds good!

[Bozz]

Originally Posted by TreeFrog

sounds good!

I did some testing, by turning off PE and sending messages through... 2 of 3 of my email accounts had "some" uniqueness to them... the 3rd... not so much, looks exactly like a message sent to my ****@vtext.com address with ONE exception. Messages sent there have a "Call: 7275551212" added which still leaves nothing unique about that last email acct (which happens to be my main one).

Any thoughts?

Bozz

[TreeFrog]

Originally Posted by Bozz

I did some testing, by turning off PE and sending messages through... 2 of 3 of my email accounts had "some" uniqueness to them... the 3rd... not so much, looks exactly like a message sent to my ****@vtext.com address with ONE exception. Messages sent there have a "Call: 7275551212" added which still leaves nothing unique about that last email acct (which happens to be my main one).

Any thoughts?

Bozz

hard to say without seeing the vtext sms's I guess! Of all the accounts I've tried through PE I was able to find at least 1 identifier that would work...whether in the sender section or the body of the sms. Sounds like if the sender area is always xxxx@vtext for alerts and forwarded mail you really need to use something in the sms body area for your vtext account to separate out the alerts!