ok i did the update... - Motorola Q Forum

carabou · 10-02-2006, 07:03 PM

i did the update and it seams that all went well, one spall prob... when i press #228 to update my phone i get a bussy sig? anyone herd of this? i called veriozen and they said they are sending me a new phone. thats great, but y did this happen?

carabou · 10-03-2006, 06:38 AM

also i am roaming and cant make or recieve a phone call, are there anyone that had this issue? the lady at veriozen said this is commen and the only fix is a new phone. i still think there is some kinda fix out there.

tko · 10-03-2006, 07:50 AM

its *228 not #228

but try this thread http://www.qusers.com/forum/viewtopi...hlight=roaming

vaxick · 10-03-2006, 09:37 AM

Mine did that as well and Verizon is sending me out a new one, but hmm it seems this is a pretty big issue. Hopefully that one solution will work because I plan to upgrade my replacement phone the second I get it.

scoutnex · 10-03-2006, 09:51 AM

If im not mistaken your new phone will probably come with the update allready installed.

carabou · 10-03-2006, 12:26 PM

Quote:

Originally Posted by tko

its *228 not #228

but try this thread http://www.qusers.com/forum/viewtopi...hlight=roaming

yes thats the prob, im glad that others have this issue, i hope it just is a bug in the phone, i am wondering if i should redownload the update to my PC and use the new one, because perhaps the one that i downloaded was querky. But the new software on the phone seams to work just fine, except that i cant conect...one funny thing...i cannot make or recieve and calls from my phone, but only one number works...any guesses???

#768

in case you forgot thats the PAYMENT number, all else wont work, but if i find the need to make a payment they will shure let me! lol, thats funny! well when i get my new phone and do the update i will let ya all know how it turns out!

carabou · 10-04-2006, 12:48 PM

ok i am mad rite now!!! i just got my new phone in the mail and it already has the new software in it, so thats cool rite!! NOT, i still cannot get the star 228 to work, the tec person sugested i use star 22899, that didnt work, than we tryed ##073887* to program, and we did that fun step, with still no luck! OOO QUICK UPDATE we went through the stepn on the phone 7 times, i was getting mad with her saying if it didnt work all thoes other times y again, she asked to to please try again and it worked!

we had to do the ##073887* and manualy program the phone! all is working now! woot!

tko · 10-04-2006, 12:51 PM

Quote:

Originally Posted by carabou

ok i am mad rite now!!! i just got my new phone in the mail and it already has the new software in it, so thats cool rite!! NOT, i still cannot get the star 228 to work, the tec person sugested i use star 22899, that didnt work, than we tryed ##073887* to program, and we did that fun step, with still no luck! OOO QUICK UPDATE we went through the stepn on the phone 7 times, i was getting mad with her saying if it didnt work all thoes other times y again, she asked to to please try again and it worked!

we had to do the ##073887* and manualy program the phone! all is working now! woot!

glad you finally got a tech that knew what they were doing. sometimes you have to do the setting manually. ;)

Rev · 10-04-2006, 04:06 PM

Yup... sometimes when you go through the Over The Air programming process, it sometimes gets messed up, and you have to manually program the NAM in your phone

Once you do that (the ##.... code you entered), OTA should work..

motoreagin · 10-04-2006, 04:44 PM

I spent a day figuring this out, but didn't have to talk to any techs at Verizon OR get a new phone! So to sum up the steps by which I fixed my phone, I'll point to the threads where I found the help I needed.

Big super helpful directions here, thanks to Q estion:
http://www.everythingq.com/forum/sof...ghlight=%2A228

However, when I did the ## code to get the NAM menu, it didn't work; I just got another busy signal. So then I found this list of hidden menu codes:
http://www.everythingq.com/forum/mot....html#post1640

I started trying random codes from this list, and some worked. Then they didn't, and some that had worked didn't anymore. So I tried the NAM menu code again, and guess what? A menu popped up! No busy signal. Then I went back to the directions from Q estion, and all went well! My phone works now, no new problems!

Good luck!