Email error, send / receive

[skydean]

Newbe on the Q here, when I try to down load an email I go to send/receive and I get an error msg which says. Downloading a msg failed. If you are reading it, plz close the msg and try again. ( but I do not have a msg open, well that Im aware of anyways)

[n99hockey]

Originally Posted by skydean

Newbe on the Q here, when I try to down load an email I go to send/receive and I get an error msg which says. Downloading a msg failed. If you are reading it, plz close the msg and try again. ( but I do not have a msg open, well that Im aware of anyways)

try to kill all the apps running in your task manager and try again
if you still get the same error just power down the device and then give it another go

[skydean]

Gave that a try, did not work. Called Q support and they told me it was a msn issue because I was using hotmail.. I set up an accout at GMAIL but Im now having diff issues. Will have to call support again but thanks for the response.

Originally Posted by n99hockey

try to kill all the apps running in your task manager and try again
if you still get the same error just power down the device and then give it another go

[rudeboy]

Originally Posted by skydean

Gave that a try, did not work. Called Q support and they told me it was a msn issue because I was using hotmail.. I set up an accout at GMAIL but Im now having diff issues. Will have to call support again but thanks for the response.

you used the guidelines as described in this post ?