Unable to load file - Motorola Q Forum

jgluvva · 09-08-2008, 09:52 AM

Hi,

I have asked this before, but still have not figured it out. I have a Q with a 2GB card installed. When I try to view a picture on my phone, it tries to load it and then errors out and says that it is unable to load the file. If I move the picture to the phone, it does the same thing. Some times it will load the picture, there is no rhyme or reason as to what is causing this. It happens with pictures taken from the phone, pictures emailed to the phone, and pictures manually loaded onto the card. It never happens to pictures sent to me through MMS though. Is it possible the pictures are to big? they are 1.8MG, some are smaller, and some are larger.

Jon

ryant35 · 09-08-2008, 10:20 AM

I don't think the size is a problem, my photographs are 3.5mb and they load fine on my Q, a little slower than the smalling photos of course.

What file type are they? The Q doesn't have a viewer for TIFF files built in.

jgluvva · 09-08-2008, 11:37 AM

Quote:

Originally Posted by ryant35

I don't think the size is a problem, my photographs are 3.5mb and they load fine on my Q, a little slower than the smalling photos of course.

What file type are they? The Q doesn't have a viewer for TIFF files built in.

They are all JPG's

ryant35 · 09-08-2008, 11:45 AM

And they obviously work on your PC right?

I don't know what the problem would be, I haven't had a problem with jpegs.

You may want to try reducing the size on your PC first, since your Q has a low enough resolution you don't need the full size images to view on the phone.