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Old 05-07-2007, 10:53 PM   #1 (permalink)
 
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Default Reset from image? Master Reset = no good

How do I do a factory reset. I already did a master reset and some settings for an app is still present. So that app doesnt work. I need to erase everything.
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Old 05-08-2007, 06:38 AM   #2 (permalink)
 
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A master reset is the best you can get other than swapping a phone out -- it will reset it to the result of the last Firmware update.

Just to make sure, are you holding the center button while you turn the phone on to perform the master reset?
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Old 05-08-2007, 11:03 AM   #3 (permalink)
 
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No I'm not holding any buttons down. I just go to:
Start > system tools > master reset

and it resets everything. Clears the contacts, removes photos, etc. I have a 3rd party program that no longer works after I did my first master reset. Some data from the program gets saved after a hard reset.
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Old 05-08-2007, 11:08 AM   #4 (permalink)
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try to do it the way VTDr0p0ut suggested...this might work better for you
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