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Old 01-04-2008, 07:18 AM   #1 (permalink)
 
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Exclamation Problem with IMAP Gmail

Hi, I have my gmail account configured in my Motorola Q and I don't know what happens because I only receive the headers and in some emails the complete email. I config the account for receive the entire message and all messages but only show headers. Its the first time that I trying to use the IMAP protocol and I don't know if I need any additional setting. I think that probably the phone not have sufficient memory and not download the message but I have a 1gb miniSD empty installed and 24.37mb available in the phone memory. Another probably Is because I read that the protocol IMAP require constantly communication and probably in some times I not have a full meter of signal.

PD. I already activate the IMAP option in my email account options in the web. I speak a little english and sorry for errors

Angel
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Old 01-04-2008, 07:21 AM   #2 (permalink)
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welcome aboard...

Gmail can be used as pop, you don't want that ? see here..
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Old 01-04-2008, 08:49 AM   #3 (permalink)
 
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Default

There is a known problem with GMail / IMAP / Windows Mobile phones. See here:

http://mail.google.com/support/bin/s...dowsmobilehtml

If the body is HTML instead of text, it will not display.

As rudeboy said, you can use pop
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Old 01-04-2008, 10:01 AM   #4 (permalink)
 
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Default the same problem

I complete this setup but the same problem, download all emails an later the emails disappear and now have only one, the last recent email. Dou you have another idea?


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Originally Posted by rudeboy View Post
welcome aboard...

Gmail can be used as pop, you don't want that ? see here..
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Old 01-05-2008, 09:22 AM   #5 (permalink)
 
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Default Same problem

I am having the same problem with two e-mail accounts on my Q. I have a gmail account and my work account. Both of them will retrieve e-mail but after I open each e-mail it disappears from my inbox and I am also unable to retrieve it when I sign on to my outlook when I arrive back at the office. In other words, it's like if I retrieve the e-mail on the Q, the e-mail is deleted from the server and is lost forever. I have run the update finder from Microsoft for Outlook and I am up to date.

If I do NOT retrieve e-mail on the phone and wait until the end of day when I am in the office, all mail gets delivered to my Outlook, but if I have a need to retrieve it remotely on the Q, I know I will never see it again.

Please help. I am losing critical e-mail and it is on two totally different accounts so it has to be some issue with the phone.
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