"phone off" message ??

[ptlee8202]

Originally Posted by kogama

you dont really need to do that you just need to use wireless manager and switch your phone on

You don't understand. The phone completely dissappears from the OS. The phone option is not in the wireless manager to switch on.

[kogama]

o....thats why

[annsera]

Originally Posted by kogama

you dont really need to do that you just need to use wireless manager and switch your phone on

No kogama, there's no phone anything in the wireless manager at all! There's just bluetooth stuff in the wireless manager! That's the point, you see.

[kogama]

are we talking about his problem or are we just talking about wireless manager now???????????? i dont know if the new Q's are different but when you go to your quicklist and go to wireless manager there is an option for bluetooth and an option for phone??

if this isnt what your talking about i apologize

[annsera]

Originally Posted by ptlee8202

Yes, it's happened a few times on mine usually after a reset and the OS seems not to see the phone hardware any more. I usually power off and reinsert the battery before powering up again to fix it. Don't know why it happens.

OK, when I opened my phone, I thought the battery seemed hot to the touch. This is clearly a bad sign. So, I changed from the high-cap battery to the low capacity one, and I let the phone sit for a good hour or so completely OFF to just cool down. Sure enough, phone functionality is back.

I tend to think it has something to do with low battery power plus heat, but I'm not sure. I'll have to watch it for more symptoms of this. Now it's time to search the forum for another annoyance to solve! Thanks alot for your help!

[annsera]

Originally Posted by kogama

are we talking about his problem or are we just talking about wireless manager now???????????? i dont know if the new Q's are different but when you go to your quicklist and go to wireless manager there is an option for bluetooth and an option for phone??

if this isnt what your talking about i apologize

Kogama, the whole point of my posts anyway is that sometimes, you can wake up in the morning and see that the entire functionality of the phone is missing. There is no phone at all in wireless manager, none.

One theory is that the phone circuitry got a little too hot and shut down. Maybe the threshold to shut down is lowered by low battery condition (hmm possible, but maybe not really likely now that I think about it).

When we open the back cover and remove the battery, we're letting all the circuits turn completely off, plus we're letting air ciculate in the back of the phone. It might be just enough to get things working again, who knows?

[kogama]

yeah who knows............

[drumtje]

I had the same thing happen to me. I got advise on this forum that worked. take the battery out for a few seconds, then restart the phone. wireless manager usually shows up after that

[bobby-n]

or just attempt to make a call and it will ask you if you want to turn the phone on

[annsera]

Originally Posted by bobby-n

or just attempt to make a call and it will ask you if you want to turn the phone on

This is a case where there is no phone capability at all. The Q will not ask you to turn the phone on. This is NOT the case where you have turned the phone off as in the wireless manager. This is the case where the entire circuitry is lost. So, we've seen a couple times here, take the batter out, let the phone rest and cool down, but the battery back in and be in business.

I think that it's bad there's a problem with these phones, though and we have to watch to see how often it occurs.