Outlook, ActiveSync & Contacts

[Harticus]

I have a relatively (2 months) new Q, and am currently running the store bought software package. I have had to hit the "Master Reset" button once in order to rectify what I thought was sluggish and choppy performance (frequent crashes, lockups, and erratic behavior).
On my home PC, I run MS Outlook 2000, and neither Activsync nor my Q currently syncs my phone or email contacts. Does anyone have any suggestions?
I am assuming that the Q is not backwards compatable with Outlook 2000; or that the current software package that came with the phone is buggy. I want to upgrade, but not until I have backed up my contacts, due to my master reset issue. Loads of fun.
I have reviewed the forum, but nothing seems to point me in the right direction.
Thanks in advance!

[Uncletoad]

I run Office 2000 with no problems.

Uninstall and reinstall Active Sync and see what happens.

[VTDr0p0ut]

Another option is to backup to wireless sync... saves everything about contacts except picturs and linked ringtones...

[gmardre]

My "Backup" line is not darkened ---it is grayed out---so that I can't click to backup. Any suggestions?
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