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Old 04-02-2007, 12:57 PM   #1 (permalink)
 
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So, i downloaded the octro instant messanger from the website. However when i tried to log in on my aol screenname, it says "logging in" and then "logged out (will retry)". It keeps saying this and never actually logs me in. Does anyone know why this is happening and/or know how to make it work. Im trying to find a free instant messanger like this to use before i buy one.
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Old 04-02-2007, 01:06 PM   #2 (permalink)
 
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This has happened to me as well. You have to use the ICQ transport. Just sign in with your aol name and password and it should work.
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Old 04-02-2007, 01:08 PM   #3 (permalink)
 
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i had the same problem your having all you need to have a google account first so just go to google.com and make a google mail account log into that account and then when you go into the octro talk go to the menu..options...accounts...legacy accounts and just go to the AIM section and put in ur aim user name u dont need to put the @aol.com or anything just ur name and password and tada.
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Old 04-02-2007, 01:48 PM   #4 (permalink)
 
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Thank you. I am able to sign on my aol screenname now. There is still a problem however. When i add a buddy (who i know is online) it is telling me they are offline. It did this for every buddy i added. Is there anyway to fix this? Sorry for all the questions.
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Old 04-02-2007, 04:37 PM   #5 (permalink)
 
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its all good, i was having that problem also, all you need to do it put their screen name not the email extension part like the @aol.com u dont need that, just put in the actual screen name and make sure ur in ur AIM transport session and not the original one.
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Old 04-03-2007, 07:08 AM   #6 (permalink)
 
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Um ok I'm still confused. I hadn left off the extension part already. How do I make sure I'm in the AIM transport session? And should my buddies be able to see me online? Because they can't. Sorry I'm such a noob
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Old 04-03-2007, 09:49 AM   #7 (permalink)
 
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first off do you see the Green light on saying that you are logged in to the gmail name or whatever? if so go to the legacy accounts and then go to the aim area and type in the proper info and then it will tell you when you are logged in that name is available later on ill get screen shots for you if you still dont see it. and its all good im a newb too just got my Q a week ago.
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Old 04-03-2007, 11:16 AM   #8 (permalink)
 
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ok, it all works fine up until i am logged in. it says all of m buddies are offline even though i know some off them are online. now it isnt even letting me add buddies. oh and yes the green thing is showing. screenshots would be very greatly appreciated. thank you.
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Old 04-03-2007, 11:24 AM   #9 (permalink)
 
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ill post screen shots later on tonight. when you say ur logged in but it doesnt show any of ur buddies... did u ask them if u show up on their screen?
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Old 04-03-2007, 11:38 AM   #10 (permalink)
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Quote:
Originally Posted by Captainfrufru View Post
ok, it all works fine up until i am logged in. it says all of m buddies are offline even though i know some off them are online. now it isnt even letting me add buddies. oh and yes the green thing is showing. screenshots would be very greatly appreciated. thank you.
i had the same problem...they told me to log on then go to the legacy accounts and check the box below the AIM account. log off and exit the program. then restart the Q, log back on then uncheck the box below the AIM user name and password and close the screen (making sure your user ID and PW is in those fields). they should appear on the screen, if they still dont then try emailing there support people, they are pretty responsive and helped out. they release updates pretty regularly, so if you ask these questions they address them in there updates....whew that was alot!
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