No Service after every call

[SimonQ]

Originally Posted by mbrevard

I called today and was very calm and cool. I just told them I was having the same problem and they said instead of a refurb they are sending me a new Q. I have the original black one. The CSR came back and said they were out of new ones and wanted to know if it would be ok to send me the new 9c. I acted real cool and said I guess that would be ok. It will be here tomorrow. YEEEAAAH.

Holy cow! You have Verizon? What number did you call?

[mbrevard]

I called on the cs number from my office phone. 1-800-922-0204. Good luck.

[SimonQ]

I'm on hold right now.

[mbrevard]

I just went on vzw website and the only Q they are advertising is the 9m and 9c. And the 9m are out of stock. I guess they are done with the originals.

[SimonQ]

That's awesome! My only problem is I didn't buy the phone through Verizon so we'll see. I'm on the phone right now.

[SimonQ]

Well they are overnighting me another silver one. Boo! But at least I'm getting a "new" phone!

[mbrevard]

Good deal. I hope it works out for ya.

[n99hockey]

Originally Posted by SimonQ

Well they are overnighting me another silver one. Boo! But at least I'm getting a "new" phone!

atleast they are hooking your up with a new one...
hope it works out better than the last!

[mbrevard]

SimonQ after you received you new phone are you still having the same problem with the little icon in the top of the screen? This is now my third Q (two original and now 9c) and I am still having the same problem. I called VZW again yesterday and again they could not figure it out. I waited to install any third party apps to make sure that none of them were causing it and it still happened. Let me know if you know anything.

[SimonQ]

Sorry, after they sent me the new phone I went and bought a Samsung i760. I have no idea it does not do it on my Samsung.