New Q User with 3 issues/ please help

[Jersyan]

Hey everyone. Just got my Q from Sprint with the SERO plan and couldn't be happier with the plan; not so much with the phone =(

I have 3 problems (2 major/ 1 minor) with my Q:

1) The screen turns on every few minutes. Power Management settings are Never, 1 min, 1 min. This happens even after I kill all programs.

2) Since I live in NY, I ride the subways on a daily basis. When I get above ground, the phone will not automatically pick up a signal. It will show as having 'No Service' so I have to go into Wireless Manager and turn the phone off and then back on to get reception. This gets quite annoying. My Network is set as 'automatic.'

3) When I call from a landline, it takes about 2-3 rings for the Q to ring. Is this normal?

Any help/suggestions is much appreciated! Thanks for reading.

[Snuzzi8]

the ringing part yes not sure about the others and i live in ny too.

[neutral]

Originally Posted by Jersyan

2) Since I live in NY, I ride the subways on a daily basis. When I get above ground, the phone will not automatically pick up a signal. It will show as having 'No Service' so I have to go into Wireless Manager and turn the phone off and then back on to get reception. This gets quite annoying. My Network is set as 'automatic.'

Have you tried making a call even though it says no service? Windows mobile is notorius for not displaying signal changes right away. When I get off the subway here, I'm able to make calls right away even though it says no service.

[VTDr0p0ut]

1) The screen turns on every few minutes. Power Management settings are Never, 1 min, 1 min. This happens even after I kill all programs.

The screen will turn on whenever the phone does something "noteworthy" (at least in the phone's opinion). Examples of this are:

BT connection established
BT connection lost
Network connection established (leaving subway, going above ground)
Network connection lost (elevator doors close)
Network connection modified (EV -> 1x -> EV, etc)

I'm sure there are other instances this will happen, but don't worry, your phone is not possessed, it's just "female tempermental" (If you don't know what the problem is, I'm NOT going to tell YOU! .... )

2) Since I live in NY, I ride the subways on a daily basis. When I get above ground, the phone will not automatically pick up a signal. It will show as having 'No Service' so I have to go into Wireless Manager and turn the phone off and then back on to get reception. This gets quite annoying. My Network is set as 'automatic.'

As mentioned above -- just dial out. Even if your phone hasn't connected yet, it will try when you dial out. If you have two cell's (or a buddy with you). Try sending a TXT to the phone, I'm pretty sure it would receive it.

3) When I call from a landline, it takes about 2-3 rings for the Q to ring. Is this normal?

This is normal on any cellular network. The number of systems the call has to go through is fairly staggering (the initial ring-back is provided by verizon's interface, not the cell-phone). Beyond that, you'll notice your screen will turn on 1-2 seconds before the ringer is loaded and plays -- if you dial your phone and watch it, the phone probably notices it half-way through the second ring at the latest.