Thank you for visiting the Everything Q forums, the #1 Moto Q community in the world. To get the most out of your experience, please take a moment to register. Registration is free and you'll receive a coupon code to save 20% off Moto Q software.
Other member benefits include:
Faster and easier to search the forums.
Receive notifications regarding topics of interest.
Send and receive personal messages with other members.
Take advantage of our social networking capabilities.
View photos that appear in forum topics, including free Q homescreens and wallpapers.
I tried upgrading my Q (Verizon sales person told me it would solve my issues)
The USB driver screen never comes up. I download the software, install and then run the updater. The welcomw screen comes up and I connect my Q to the usb cable. Nothing else happens. My device info doesn't appear on the screen nor does the usb driver screen.
Any help would be appreciated.
Thanks,
Jack