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Old 05-29-2008, 10:08 AM   #1 (permalink)
 
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Default Lost contacts...Please help!!!

So I did the required software update and now I have no contacts. I do not use outlook so I have no contacts anywhere else. I've determined that I do have the pim.vol file that is supposed to be the contacts. I've tried copying it to places to see if anything would work, but it doesn't. Can anyone step by step this out for me? I have the Transfer commander, but I don't really know where to copy anything to....help!!!
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Old 05-29-2008, 10:12 AM   #2 (permalink)
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welcome aboard...

copy it to the root of the Q.. and after that reboot (if you have the old pim.vol on the pc, copy it anywhere to the Q, then with the File Manager copy in to the root (top directory/folder)
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Old 05-29-2008, 10:13 AM   #3 (permalink)
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search pim.vol
this has been talked about alot

-Sent from my Q
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Old 05-29-2008, 10:19 AM   #4 (permalink)
 
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Quote:
Originally Posted by rudeboy View Post
welcome aboard...

copy it to the root of the Q.. and after that reboot (if you have the old pim.vol on the pc, copy it anywhere to the Q, then with the File Manager copy in to the root (top directory/folder)

Ok explain "copy it to the root". I don't know if I'm copying it to the wrong place or what....
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Old 05-29-2008, 10:21 AM   #5 (permalink)
 
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Originally Posted by n99hockey View Post
search pim.vol
this has been talked about alot

-Sent from my Q

I've been reading the forums and trying things for 3 hours now so I apologize if I'm a little frustrated and would like some help.......
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Old 05-29-2008, 10:32 AM   #6 (permalink)
 
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there is a pim.vol file on your device that has your contacts information.
copy that off to the phone.
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Old 05-29-2008, 10:34 AM   #7 (permalink)
 
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Quote:
Originally Posted by Tony Bag o Donuts View Post
there is a pim.vol file on your device that has your contacts information.
copy that off to the phone.

I've copied it like 6 times. Where EXACTLY do I copy it too???? And don't just say the root please....
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Old 05-29-2008, 10:36 AM   #8 (permalink)
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Originally Posted by serf33 View Post
I've copied it like 6 times. Where EXACTLY do I copy it too???? And don't just say the root please....
the root....

seriously, copy it to the "folder" where you see Windows, Program Files, Application Data, etc.

and the contacts are in the pim.vol that was on the Q BEFORE the software update.. copying it after the update does nothing since it's an empty file.
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Old 05-29-2008, 10:37 AM   #9 (permalink)
 
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Quote:
Originally Posted by rudeboy View Post
the root....

seriously, copy it to the "folder" where you see Windows, Program Files, Application Data, etc.

and the contacts are in the pim.vol that was on the Q BEFORE the software update.. copying it after the update does nothing since it's an empty file.
Good point.
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Old 05-29-2008, 10:41 AM   #10 (permalink)
 
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Quote:
Originally Posted by rudeboy View Post
the root....

seriously, copy it to the "folder" where you see Windows, Program Files, Application Data, etc.

and the contacts are in the pim.vol that was on the Q BEFORE the software update.. copying it after the update does nothing since it's an empty file.

During the update I clicked a box saying I wanted it to back up the information on my phone. I still have my photos, ringtones, etc. pim.vol is like 300k so it's not an empty file.... did I assume wrong then?
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