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Old 03-03-2007, 10:04 AM   #1 (permalink)
 
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Default Keep email more than a few days

I have a Sprint Moto Q that i have connected to Exchange using OWA (Outlook Web Access) - accessing exchange through mail.servername.com/exchange. The device only keeps the email for a few days at the most. How can i change this setting?
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Old 03-03-2007, 11:11 AM   #2 (permalink)
 
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Check your email account settings.

What do you currently have it set at to download your emails?

Trent
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Old 03-03-2007, 01:53 PM   #3 (permalink)
 
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settings on my computer or my phone? When i went into my phone there are no settings i can change to make that happen, and i don't have anything on my computer because i am having it sync directly with exchange - not going through my computer. Where should I look?

Thanks again for your help.
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Old 03-03-2007, 02:21 PM   #4 (permalink)
 
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The setting is in activesync, on your desktop. Connect the phone, expand the detailed window below, right click on email, and choose settings, adjust as needed.
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Old 03-03-2007, 03:40 PM   #5 (permalink)
 
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Not sure with exchange but with pop on the Q one has the option to download 1 day, 3 days, etc to download all. You must select ALL to keep emails on your Q. Another way I believe works is to move emails you want saved to the draft folder if you do not have such settings for exchange either on the Q or pc via active sync.

HTH
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