Flashing Lights

[duderalph_2005]

My phone just happened to be working perfectly normal all day and around 8PM I check my Q to see what time it was and the screen is stuck at the Verizon Wireless boot screen but this time, there are flashing white lights! I tried to turn it off but I couldn't. I had to do a battery pull. I restarted the phone and I got right back to the same screen minutes later. Someone PLEASE help me out with this situation.

[mike250rs]

Originally Posted by duderalph_2005

My phone just happened to be working perfectly normal all day and around 8PM I check my Q to see what time it was and the screen is stuck at the Verizon Wireless boot screen but this time, there are flashing white lights! I tried to turn it off but I couldn't. I had to do a battery pull. I restarted the phone and I got right back to the same screen minutes later. Someone PLEASE help me out with this situation.

your battery is prob dead.
try leaving you phone off, plug it into the wall charger for an hour and see how she does

[duderalph_2005]

My battery's just fine. I've got my spare extended ones also, so that can't be the case.

[bobby-n]

hold the buttom when it starts up and master reset it this may b the only solution

[duderalph_2005]

I tried that already. After about a minute or so the lights start flashing on that screen too.

[Krunk_Kracker]

Originally Posted by duderalph_2005

I tried that already. After about a minute or so the lights start flashing on that screen too.

This happened to me TWICE in two days and two different phones.

I did some research and it's a memory allocation issue. If you go to Start -> System Tools -> Memory Manager and look at device storage it is SUPPOSED to say 51.82mb, but a lot of phones that were built after September of 2007 say 5.88mb, but that extra .6mb is not there, so the phone is trying to write information to memory that is not there, resulting in a lock up.

What you have to do is, pull the battery press and hold the center button in the D-pad and the red power button and insert the battery. Your going to lose everything unfortunately. THEN after it goes into the phone, it will still say 5.88 and you have to do a master reset from within system tools and THAT will fix it.

I almost hated the Q and abandoned it because the Alltel guys are tools and were going to just keep giving me new ones.

I even went back and tried to show them for their future reference and they were assholes about it.

Do this and it will fix your problem

[Geekster]

That's what I tried to find out in RudeBoy's post "it's a mess"

http://www.everythingq.com/forum/mot...ess-16818.html

I posted a How To that the ***tel's CSR's are suppose to follow doing a Master Reset. I have read on here soooo many times that after a Master Reset the phone would still be screwy and the OP would do another one and then everything would be ok. So, it does look like to me it's a 2 step process instead of 1. Maybe a hardware 1 with powering on with center button pressed down & then next the "software"? (Just drawing my own picture here with what each Master Reset does in what order.) Anyway, that's what it looks like to me and it looks like we have hit on something from 2 different angles of the same issue/problems. My 2 cents and thoughts anyway.

[Krunk_Kracker]

Did this get fixed?? I'm curious..

[duderalph_2005]

Like I replied in my last post, the flashing lights appear on the master resest screen as well. I just took my phone to Verizon technical support. They couldn't help either. I was told to call a support line. (No use)

[Krunk_Kracker]

Originally Posted by duderalph_2005

Like I replied in my last post, the flashing lights appear on the master resest screen as well. I just took my phone to Verizon technical support. They couldn't help either. I was told to call a support line. (No use)

You said that it wouldn't even boot up up....?

Now I'm confused....