"cannot start tmail"

[washmaster]

All mail functions seemed to have crashed. getting the alert: "cannot start 'tmail'. A critical component is either missing or failing due to low memory".

Low memory doesn't seem to be the issue. There was a txt message that wouldn't go out after repeated attempts to send it. I powered down, and now all types of mail don't work, SMS, TXT, email, inluding Verizon wireless sync. Texts are apparently still coming in, but there is no audible alert and they can't be accessed. I cannot do a hard reset as I need all my past texts, as they relate to potential litigation. Need help urgently, and am willing to pay for it.

[washmaster]

Originally Posted by washmaster

All mail functions seemed to have crashed. getting the alert: "cannot start 'tmail'. A critical component is either missing or failing due to low memory".

Low memory doesn't seem to be the issue. There was a txt message that wouldn't go out after repeated attempts to send it. I powered down, and now all types of mail don't work, SMS, TXT, email, inluding Verizon wireless sync. Texts are apparently still coming in, but there is no audible alert and they can't be accessed. I cannot do a hard reset as I need all my past texts, as they relate to potential litigation. Need help urgently, and am willing to pay for it.

Also, some other functions seem to now be compromised. I'm unable to sync to PC or otherwise navigate that way.

[washmaster]

also getting "cannot start 'xxxx'. A critical component is either missing or failing due to low memory."


Where xxx is whatever application I'm trying to start - including memory manager. When I could get it to work, there was over 1 mb free memory.

[PacoJr67]

most of the ways that I know of to back up the text messages either involve syncing (Jeyo Companion, or inbox extender), or involve running an application (dashwire)
are you able to open the file manager?

[washmaster]

Originally Posted by PacoJr67

most of the ways that I know of to back up the text messages either involve syncing (Jeyo Companion, or inbox extender), or involve running an application (dashwire)
are you able to open the file manager?

I am to some extent -- phone locks up when I'm down to the messaging folder. I'm not trying to back anything up at this point - just need the txt/sms/outlook folder to open!

[PacoJr67]

how many messages were in the inbox?

[washmaster]

Originally Posted by PacoJr67

how many messages were in the inbox?

I would guestimate around 100 txts. I think the problem started when one txt was going out exactly as one was coming in. I've had that happen before. It give some alert like " message was unable to be sent". the message then lands in the drafts folder. you navigate there, and resend and no problem. It wouldn't resend, and so I powered down. Powering back up brought on this whole host of problems.

[PacoJr67]

I doubt that 100 texts would cause this (otherwise we wouldn't have threads for people trying to figure out how to delete 10000 texts...)
you mentioned that you have 1mb of free memory, maybe try using the file manager to move some documents (if you have any, like music files and word documents and such) to a memory card. it's possible that there isn't enough free memory to open tmail

[washmaster]

Originally Posted by PacoJr67

I doubt that 100 texts would cause this (otherwise we wouldn't have threads for people trying to figure out how to delete 10000 texts...)
you mentioned that you have 1mb of free memory, maybe try using the file manager to move some documents (if you have any, like music files and word documents and such) to a memory card. it's possible that there isn't enough free memory to open tmail

Been there, tried that. Cleared everything out that I could. There's nothing really on the phone except for SMS and TXTs. Photos are all on card, no other types of docs are on the phone.

[washmaster]

let me clarify:

Device Storage: 49.52
used 48.70
free .82

Card Storage .95GB
used .29 GB
free . 66 GB

Ram Storage 52.05
used 27.08
free 24.97