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09-12-2007, 05:33 PM
| #1 (permalink) |
 Join Date: Sep 2007
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 |  Active Sync issues... I know people have posted about active sync having problems and i have read through each and everyone of them(I Think) i searched for my problem to no avail So i come to you. My first time posting here but i have been reading and using your tactics for a while now. when i try to run active sync on either my phone or comp it wont connect. it gives me an error on the phone that says: Attention Required. So i click it. then it says: Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropirate profile. Support code: 0x8503001F Last Synchronized: 12/13/2006 5:37 PM Last attempt: 12/13/2006 5:37 PM If anyone can help me with this it would be greatly appreciated. i have tried everything, so anything you can do will be awesome. -Azure Last edited by AzureRay; 09-12-2007 at 08:45 PM. |
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09-12-2007, 09:13 PM
| #2 (permalink) |
| Super Moderator  Join Date: Feb 2007 Location: Princeton, NJ
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 | you should delete the partnership with your Q in active sync file delete partnership then try to sync it again
__________________ Scott www.scottschrob.com (and check out my Q Home Screens & Q Apps) If somebody helps you, thank them. Click the  icon under their post. Check out the EverythingQ New User Guide or use Search. |
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09-12-2007, 11:05 PM
| #6 (permalink) | |
| Super Moderator Join Date: Feb 2007 Location: Princeton, NJ
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| Quote:
now if you are running outlook 2002 or below you need to stay with 4.2
__________________ Scott www.scottschrob.com (and check out my Q Home Screens & Q Apps) If somebody helps you, thank them. Click the icon under their post. Check out the EverythingQ New User Guide or use Search. | |
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| The Following User Says Thank You to n99hockey For This Useful Post: | AzureRay (09-12-2007) |
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09-12-2007, 11:05 PM
| #7 (permalink) |
  Join Date: Jun 2007 Location: Alaska
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  | If you disconnect your Q the options to delete the partnership should be available. As you have found out while the Q is connected all of your options will be greyed out untill it has finished syncing. I would also download Active Sync 4.5 from Microsoft. Let me know if the partnership option becomes available. |
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| The Following User Says Thank You to Frozengeek For This Useful Post: | AzureRay (09-12-2007) |
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09-12-2007, 11:07 PM
| #8 (permalink) | |
| Join Date: Jun 2007 Location: Alaska
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Good catch n99hockey. I did not think about win2K. It is rare you run into anyone still running it. | |
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09-12-2007, 11:08 PM
| #9 (permalink) | |
| Super Moderator Join Date: Feb 2007 Location: Princeton, NJ
Posts: 20,829
Thanks: 265
Thanked 2,159 Times in 1,829 Posts
| Quote:
hopefully the OP is on 2003 or later so he can upgrade AS without issue!
__________________ Scott www.scottschrob.com (and check out my Q Home Screens & Q Apps) If somebody helps you, thank them. Click the icon under their post. Check out the EverythingQ New User Guide or use Search. | |
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09-12-2007, 11:19 PM
| #10 (permalink) |
| Join Date: Sep 2007
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| well thats just great i get the new ActiveSync and my parents take my phone away from me... What ass wholes have they no respect for your time -Edit- If i dont have 2007 or w/e i cant use the new AS?
__________________  Last edited by AzureRay; 09-12-2007 at 11:30 PM. |
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