Wirelss Sync and HTML formatted Email

[JBK617]

I have searched for an answer to my problem but to no avail, I switched over to the wireless sync, that all went well no problems there, however, I have a few newsletters that I receive that are HTML formatted, when the mail syncs via w/s I get in some cases txt based or a message stating my email is not formatted for html. I had my email set up as individual accounts through the other method on the Q9, and they all came in html just fine. Why the difference? Are there 2 different versions of Outlook on the phone?

Thanks in advance for any help

Rick

[jasoraso]

Originally Posted by JBK617

I have searched for an answer to my problem but to no avail, I switched over to the wireless sync, that all went well no problems there, however, I have a few newsletters that I receive that are HTML formatted, when the mail syncs via w/s I get in some cases txt based or a message stating my email is not formatted for html. I had my email set up as individual accounts through the other method on the Q9, and they all came in html just fine. Why the difference? Are there 2 different versions of Outlook on the phone?

Thanks in advance for any help

Rick

I don't think wireless sync supports html emails at this time. You either need to direct download the email or use a exchange server (w/ exchange 2007 NOT 2003). I just switched from using wireless sync to an exchange server (using sherweb.com) and I've been happy with it.

Jason

[JBK617]

thanks for the info, I'll check into it