FYI-
When I thought Motorola had made WM 6.1 available (before I tried to run the downloaded "update" software), I asked if they had a new user guide explaining the new features and settings of WM 6.1. Here is Motorola support's response - the interesting thing is that they say the are working to provide the WM 6.1 upgrade:
Thank you for contacting Motorola e-mail support, we appreciate your request.
Thank you very much for your considerations and interest in our products. Sorry for the delay.
Regarding your concern, we apologize for any inconvenience you may experience with your product. We still do not have the Verizon WM 6.1 update in fact we are working on it so as soon as we have we will send the manual to check and get familiar with the features.
We hope that you find this information useful and we remain at your entire disposal for future questions you may wish to ask.
If you have further questions or need additional assistance, please contact our Cellular Information Center at 1-800-331-6456. Our business hours are Monday through Friday from 7am to 10pm CST and Saturday and Sunday from 9am to 6pm CST.
For information about Motorola products and services, please locate http://www.motorola.com/
Thank you for allowing us the opportunity to be of service to you.
Best Regards,
Motorola email support