Setting Up E-mail on the 9M

[Kwraz]

Ok Sheri this is what I have set up:

Incoming mail server: mail.optonline.net
Account type: POP3
Outgoing (SMTP)mail server: mail.optonline.net
Outgoing server requires authentication is checked
Us the same name and password for sending e-mail is checked
Require SSL for Incoming e-mail is not checked
Require SSL for Outgoing e-mail is not checked
Network connection: The internet

Most of the items were automaticly set up when I created the e-mail
account on the Q. It pulled in everything by itself.

I am able to recive e-mails but cannot send any.

I am kind of lost on why. Thanks for the help.

[sherri]

Originally Posted by sherri

But are you using g-mail or optimum online? Optimum online is a POP3 setting (whatever the heck that is...) and g-mail needs to be IMAP (again, no understanding of this "techy" stuff, but I know what does/doesn't work...)

This is how I set up my Optonline account: (I have the "original" black Q, but I think the e-mail settings should be the same...)

Since you already have the account on the phone, go to the Optonline Account, and go to Account Options. The first screen shows a box for your name. Enter how you want your friends to see you name on the sent e-mail.

Next, this is where the E-mail address is put. (This is where you are comfusing me, which isn't really hard...but...are you entering an e mail address ending in @optonline.net?) Mine shows: xxxxxxxxx@optonline.net

I do not have a check in the box for "Automatic set up". Click "next"

User name: everything that comes before the @optonline.net. Then, put in your password.

Domain is blank. Check "save password". Click "next". Server type is: POP3
Account Name is: OptOnline
Network: The Internet
Incoming Server: mail.optonline.net
Do not check "require SSL connection"

The outgoing server is your service provider. There is a full list posted here somewhere. I have Verizon. That address is: smtp.vzwmail.net

Check "outgoing server requires authentication". Now, SCROLL DOWN for OUTGOING SERVER SETTINGS. Click this. Check "Use different username for outgoing server".

User name (again, for Verizon) is: phonenumber@vzwmail.net
Password is your carrier's password. For verizon, it is the same password needed to log onto your account online. Check "save password". Click "done".

Then, I checked to have phone get messages every hour. I hope this helps!

Originally Posted by Kwraz

Ok Sheri this is what I have set up:

Incoming mail server: mail.optonline.net
Account type: POP3
Outgoing (SMTP)mail server: mail.optonline.net
Outgoing server requires authentication is checked
Us the same name and password for sending e-mail is checked
Require SSL for Incoming e-mail is not checked
Require SSL for Outgoing e-mail is not checked
Network connection: The internet

Most of the items were automaticly set up when I created the e-mail
account on the Q. It pulled in everything by itself.

I am able to recive e-mails but cannot send any.

I am kind of lost on why. Thanks for the help.

Simply put, Optimum will not let you send an e-mail without using their servers. IT AN BE DONE. I HAVE BEEN DOING IT SINCE JUNE 2007.

Go back into your e-mail account and set it up like I have posted above. You keep trying to use the same mail server (mail.optonline.net) for both incoming and outgoing mail. THIS IS WHY YOU ARE HAVING THE PROBLEMS! If you tell me what service provider (Verizon/AT & T/AllTEL/Sprint/etc...) you are using, I can give you more strp by step directions.

Let me know if this works for you. If you call Optimum, like I originally did, they were clueless. I had to call my service provider to help me (Verizon...)

[Kwraz]

I am sorry Sherri..

I though you meant my ISP provider not my cell phone.
My cell phone is through Verizon Wireless.

I also had some problems with optonline those guys can
be clueless if you ask them a question that has not
already happend before so they can read it from the computer
screen.

[sherri]

Originally Posted by Kwraz

I am sorry Sherri..

I though you meant my ISP provider not my cell phone.
My cell phone is through Verizon Wireless.

I also had some problems with optonline those guys can
be clueless if you ask them a question that has not
already happend before so they can read it from the computer
screen.

Yeah!! Verizon is EASY! FOLLOW MY EXACT INSTRUCTIONS!! MAKE SURE YOU USE OUTGOING SERVER DIRECTIONS I POSTED!