Q9m wont start... - Motorola Q Forum

fuller45 · 03-18-2008, 09:45 PM

ok so basically earlier this morning i woke up and my battery was practically dead and gave me the message that it would die and i could lose data etc. so i got up and plugged it in, let it charge to 75% (so it shows...) and then went to class. after class i noticed it was back down to 1 bar or 25%, and i got to my friends room and turned it off so it didnt mess up. i then got back to my room plugged it in to charge and charged it to 50% then went to do laundry/study and noticed it was down to 25% after a little while. so i turned it off just to be sure. well now i got back up to my room and plugged it in and let it charge for about 45 minutes and turned it on and now everytime i turn it on (ive charged it for 2 hours...shows full battery on charging animation) and it stops on the Windows Mobile loading screen. and ive let it stay on for 20 minutes and nothing happens then i just turn it back off. when i hold down the red power button it quickly shows like an icon bar, etc too.

any help as how i should fix this without reseting of course...?

thanks guys

JBK617 · 03-18-2008, 10:35 PM

Quote:

Originally Posted by fuller45

ok so basically earlier this morning i woke up and my battery was practically dead and gave me the message that it would die and i could lose data etc. so i got up and plugged it in, let it charge to 75% (so it shows...) and then went to class. after class i noticed it was back down to 1 bar or 25%, and i got to my friends room and turned it off so it didnt mess up. i then got back to my room plugged it in to charge and charged it to 50% then went to do laundry/study and noticed it was down to 25% after a little while. so i turned it off just to be sure. well now i got back up to my room and plugged it in and let it charge for about 45 minutes and turned it on and now everytime i turn it on (ive charged it for 2 hours...shows full battery on charging animation) and it stops on the Windows Mobile loading screen. and ive let it stay on for 20 minutes and nothing happens then i just turn it back off. when i hold down the red power button it quickly shows like an icon bar, etc too.

any help as how i should fix this without reseting of course...?

thanks guys

2 things to try

1. Know someone with a Q that you can swap batteries and see if yours is bad?

2. Take battery out for a minute or two and then put it back on in and see what happens.

If battery is bad perhaps your carrier will swap it out for you(I dunno if they will never had battery problems in past)

HTH
Rick

IdejMcD · 03-18-2008, 10:43 PM

Have you recently installed any new third party applications? This won't explain the battery problem but might explain the inability for WM to boot completely...

IdejMcD

fuller45 · 03-18-2008, 11:23 PM

Quote:

Originally Posted by IdejMcD

Have you recently installed any new third party applications? This won't explain the battery problem but might explain the inability for WM to boot completely...

IdejMcD

Well that is what i figured. So I plugged in my Q to my computer and opened the device center and uninstalled the anti-virus program i just installed and it says it was removed. now the only other thing is if there is a shortcut still in the startup folder perhaps? it says it was removed...so i dunno but i never had a problem with the program. i just installed it a day ago, and then earlier i did switch it from not scanning on windows start up so it didnt eat at the battery every boot up.....but im not sure what to do now.

fuller45 · 03-18-2008, 11:53 PM

Nevermind....all fixed..i feel like an idiot.

I guess, somehow maybe when it fell off my lap to the ground a foot, my memory card bounced out of the slot but my SD card cap on the side of the phone stayed on....so i opened it out of curiosity and saw it was sticking out. put it back in, rebooted the phone, and walla.

thx for help tho guys. much appreciated.

Adam