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Old 04-29-2008, 12:59 PM   #1 (permalink)
 
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Default Phone won't turn on

Help! My Q9m won't turn on. I've tried the soft reset (removing the battery) but no matter what I do, I cannot get past the verizon wireless screen that first shows up when you power the phone on.

I know that a master reset will work because when I had this problem with the first Q9m I bought from verizon (I'm on my second), that's what Moto support suggested and it worked. But I cannot afford - nor do I want - to reset my phone every time this happens (this is the second time).

Does this happen to anyone else?

Anyone know a fix?
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Old 04-29-2008, 02:58 PM   #2 (permalink)
 
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I've been reading up on this... Seems like I'll have to do the master reset - that, or exchange a new phone.

Any advice on backup programs? I'd really appreciate it.
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Old 04-29-2008, 02:59 PM   #3 (permalink)
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Default

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Originally Posted by lgluck View Post
I've been reading up on this... Seems like I'll have to do the master reset - that, or exchange a new phone.

Any advice on backup programs? I'd really appreciate it.
welcome aboard.

Sprite Backup...
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Old 04-29-2008, 03:47 PM   #4 (permalink)
 
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welcome aboard.

Sprite Backup...
Worth the $30? Any place it can be found for free?
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Old 04-29-2008, 03:48 PM   #5 (permalink)
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Originally Posted by lgluck View Post
Worth the $30? Any place it can be found for free?
it is if you have valuable information you want to save
and its even more valuable if you lost your information and wish you had it

and no no place to get it free
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Old 04-29-2008, 03:57 PM   #6 (permalink)
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Worth the $30? Any place it can be found for free?
yea, what Scott said.... and ps. no warez allowed here on EQ.
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Old 04-29-2008, 04:34 PM   #7 (permalink)
 
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Quote:
Originally Posted by n99hockey View Post
it is if you have valuable information you want to save
and its even more valuable if you lost your information and wish you had it

and no no place to get it free
Thanks. I see they also have sprite lite for $20, I think I can go for that.


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yea, what Scott said.... and ps. no warez allowed here on EQ.
Wouldn't dream of it. Just thought maybe someone knows of a promotion or coupon code.
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Old 04-29-2008, 05:29 PM   #8 (permalink)
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Thanks. I see they also have sprite lite for $20, I think I can go for that.
i have the lite version
well...had it my trial has run out and i have yet to buy it...but plan on doing so

Quote:
Wouldn't dream of it. Just thought maybe someone knows of a promotion or coupon code.
good
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Old 05-01-2008, 12:04 PM   #9 (permalink)
 
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yea i am having issues with my Q9m..seems that during the night, i get visited by the ghost of cell phones who then proceeds to shut my phone off.. while it is charging..therefor i miss my alarm clock and get to work late
i need to remove the battery and restart my phone that way
i hate that s**t....

my battery is fine i think my phone is possessed
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