Email Deleting - Motorola Q Forum

DadMan · 10-07-2007, 11:55 PM

I've encountered a problem with my email. After reading my email I delete it and it goes into the 'Deleted' folder. From there it is being automatically deleted. Can anyone tell me why and how I can stop it?

Pony99CA · 10-08-2007, 06:57 AM

Quote:

Originally Posted by DadMan

I've encountered a problem with my email. After reading my email I delete it and it goes into the 'Deleted' folder. From there it is being automatically deleted. Can anyone tell me why and how I can stop it?

I don't think you can; that's the way the Smartphone OS works. E-mail gets deleted every time a Send/Receive is done.

On the Pocket PC, you can select when the Deleted Items folder gets emptied (Manually, every connection, or immediately when you delete the E-mail), but I haven't found a way to use that on the Smartphone OS.

Steve

DadMan · 10-08-2007, 12:13 PM

So there is no way to KEEP an email on my phone? Really? That's strange.

Is there anyway for me to leave the mail on the server so that I can get it on my laptop?

Pony99CA · 10-09-2007, 04:19 AM

Quote:

Originally Posted by DadMan

So there is no way to KEEP an email on my phone? Really? That's strange.

You don't seem to believe me, given that you're asking the same question two more times, so keep looking for a way to do it. If you find one, I'm sure lots of people will thank you.

I think I tried using the same registry keys from my Pocket PC on the Q, but they didn't work.

Quote:

Originally Posted by DadMan

Is there anyway for me to leave the mail on the server so that I can get it on my laptop?

Yes. Don't delete the E-mail or don't do a Send/Receive after you delete it. That's probably not what you had in mind, but it's the only way I know of to keep your E-mail on the server.

On the Pocket PC, there's also another way to do it. You can create extra mail folders (I create a Saved folder) and move E-mail to those folders. Unfortunately, you can't create new folders on the Smartphone, so that won't work, either.

Steve

n99hockey · 10-09-2007, 08:42 AM

what if in outlook he checked 'keep messages on server' would that do anything for him?

OceanQ9m · 10-09-2007, 12:30 PM

Under email settings - advanced settings, there is a check box to keep your emails on your server. Check that and your good to go no? Seems to be working fine for me.

DadMan · 10-09-2007, 10:32 PM

Thanks, I'll give that a try.

Pony99CA · 10-12-2007, 07:22 AM

Quote:

Originally Posted by OceanQ9m

Under email settings - advanced settings, there is a check box to keep your emails on your server. Check that and your good to go no? Seems to be working fine for me.

Is that on the Q 9m (as opposed to Outlook like Scott suggested)? If so, that must be a new option in Windows Mobile 6. (Yet another good reason to get this "cosmetic" upgrade.)

Steve

paramedicnate · 10-12-2007, 11:36 AM

Go to your email provider's website, and once in your account you should have the option to adjust your POP3 settings (such as keeping emails on the server). Every email provider is different, GMAIL defaults to remove it once read where as Yahoo Small Business accounts do not.

If you don't want to lose emails that you have read and sent to the delete folder, then don't send them to the delete folder.

-Nate

OceanQ9m · 10-12-2007, 11:58 AM

Quote:

Originally Posted by Pony99CA

Is that on the Q 9m (as opposed to Outlook like Scott suggested)? If so, that must be a new option in Windows Mobile 6. (Yet another good reason to get this "cosmetic" upgrade.)

Steve

Yes, on the Q9m.

E