Water dunked in phone, everything works except for the end button

[Guardian]

Originally Posted by PacoJr67

Good, although there may still be one in the phone. But it might be inside, and I doubt they would open it at store level. Anyway, good luck. I do understand why they do what they do, but there shoukld be some level of compassion (or dare I say it, customer service). Regardless of what damage can happen to the phone due to a little water, accidents happen.

I am sure there is my friend, I didn't look too hard, I just popped the back and saw nothing and went woo hoo. I am being silly, I am not that naive.

Yeah well, despite common sense that people should have compassion (customer service), I feel that's dead. Now a days no one gives a crap, they are too big to give a damn. Its unfortunate.

[hoopinmoni]

My cousin has magic hands or something. He picked up my phone and the screen showed that at&t symbol you see when the phone is turning on. I was like, did you turn my phone off or something? He was confused and was like, i just picked it up. The screen went black for a bit and he was like i think its dead. Then that white screen with the att graphic showed up so i knew it was turning on. I was confused. When it came to, i called my voicemail and then i hit end. Then i read something beautiful. "call ended." Its random, but it works now. I've tried it a few times. Go q.

Thanks for all the help/ideas fellas. And whatever the feminine version of fellas is.

[hoopinmoni]

Originally Posted by Guardian

I am sure there is my friend, I didn't look too hard, I just popped the back and saw nothing and went woo hoo. I am being silly, I am not that naive.

Yeah well, despite common sense that people should have compassion (customer service), I feel that's dead. Now a days no one gives a crap, they are too big to give a damn. Its unfortunate.

Did you check behind on the battery?

[PacoJr67]

I believe a "woo hoo" is in order.
Woo Hoo!

[Guardian]

Originally Posted by hoopinmoni

My cousin has magic hands or something. He picked up my phone and the screen showed that at&t symbol you see when the phone is turning on. I was like, did you turn my phone off or something? He was confused and was like, i just picked it up. The screen went black for a bit and he was like i think its dead. Then that white screen with the att graphic showed up so i knew it was turning on. I was confused. When it came to, i called my voicemail and then i hit end. Then i read something beautiful. "call ended." Its random, but it works now. I've tried it a few times. Go q.

Thanks for all the help/ideas fellas. And whatever the feminine version of fellas is.

I am happy for you. Glad its working now. However, in case its a temporary solution, don't let your chance to replace it get away from you and then it breaks down too late to do anything about it.

[Guardian]

Originally Posted by hoopinmoni

Did you check behind on the battery?

Yes, I did and the usual serial number and IMEI numbers and stuff, nothing special.

Originally Posted by PacoJr67

I believe a "woo hoo" is in order.
Woo Hoo!

I believe my friend Woo hoo is an order Thanks.

[ninjaap]

"THE MAN" got away again!... for now... there's always a next time.

But glad to see your phone works now. WOOHOO!

[Guardian]

Originally Posted by ninjaap

"THE MAN" got away again!... for now... there's always a next time.

But glad to see your phone works now. WOOHOO!

Don't worry my friend, another day another "MAN". Just wait and see

[mexiken]

Originally Posted by ninjaap

What sticker are you referring to?

Theres a sticker, or water mark, on EVERY phone, at least sold by AT&T. That way, when someone comes in saying their screen burnt out, their keys don't work, or some other odd story, you can check first if the water mark is red. If it is, then it means it was SUBMERGED in water, and voids the warranty. However, insurance will still cover it.

[mexiken]

Originally Posted by Guardian

Paco my friend, I have no doubt there are idiots out there who pull some bull but I am talking about being smart and cool about it. If this person is stupid enough to walk up there having messed up the tags, security labels and there is a pool of water, then it speaks for itself that this person deserves to have to buy another one. I have been on the retail end too, unfortunately and I have seen some crazy stuff but come on, don't tell me you can't get something past the inspection of you are smart about it?

If someone CARED about the customer and their job, or was curious about why it was malfunctioning, then no, they wouldn't get past it, because you'd check it. I always did. Because if it wasn't that, often a hard reset would solve things....don't know how many times customers came into the store and had problems, and a hard reset would solve their problems....