So I did a master clear and.. - Motorola Q Forum

sniffs · 05-21-2008, 06:25 PM

my device is no longer getting GPS coords..

I got this device from my company's Motorola/Goodlink rep and it was working..except I could not disable the mcafee virus scan or uninstall it..so I cleared the entire device and set it up from scratch..

now I cant get the GPS to work in either Google Maps or Live Search.. I dont know if this device had the GPS patch or whatever.. but anyone recommend any solutions?

GraemeCR · 05-22-2008, 12:17 AM

You said you had performed a "Master Clear".
Maybe you should try a "Master Reset"?
This will re-install all the default software.... It will also erase any data you added to the phone.

sniffs · 05-22-2008, 02:24 AM

What's the diff from the one i did? It cleared out it's memory and reset back to factory defaults..

PacoJr67 · 05-22-2008, 06:21 AM

On the Q9h the master clear is what the rest of them call master reset.

rudeboy · 05-22-2008, 08:36 AM

Quote:

Originally Posted by PacoJr67

On the Q9h the master clear is what the rest of them call master reset.

did not know that, thx..

PacoJr67 · 05-22-2008, 08:41 AM

umm (hehe) you would have if you had umm... searched (it has been discussed here before...)

rudeboy · 05-22-2008, 08:50 AM

Quote:

Originally Posted by PacoJr67

umm (hehe) you would have if you had umm... searched (it has been discussed here before...)

*ouch*... right in the family-jewels :}

PacoJr67 · 05-22-2008, 08:57 AM

honestly, I'm not sure why I remembered it either (it's only on the Q9h)
you can have your search scepter back now

Guardian · 05-22-2008, 01:44 PM

Quote:

Originally Posted by PacoJr67

On the Q9h the master clear is what the rest of them call master reset.

I don't mean to doubt you but are you sure? I have a Q9h and it has both a "Master Clear" and a "Master Reset" and I can tell you that I have done both and they are different. Just curious.

PacoJr67 · 05-22-2008, 02:11 PM

all I have to go by is what I've heard from others. so If I am wrong By all means, let me know. On my old Q1 and my Q9c the only option is a master reset (which wipes all the information and returns the phone to a "like new" state). What I have heard is that on the Q9h that is what the master clear does. I don't want to be putting incorrect information out there so; as I said, if I am wrong let me know. What do they do for you?

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