European q9h on AT&T - no data? (Not even GPRS?) - Motorola Q Forum

galunga · 05-03-2008, 10:59 PM

I acquired a q9h through South Africa's Vodacom network (although the splash screen at power up actually says Vodafone.) It was not carrier locked, so I have been able to sign up for an AT&T account and use it here in the US for voice calls and text messaging. My intent was to be able to do a SIM swap when I travel back and forth, and use a single phone.

I really need to be able to use email and some websites while here in the US, but despite having a data plan on AT&T, my phone refuses to connect to their data network. I have gone to the local AT&T store and copied the connection settings from their floor model into my phone, and still nothing. (I've tested settings from various websites.)

The problem lies (I think) in that the non-U.S.-market Q I'm using wants to access the 3G data on the frequency bands used for 3G in S.A., rather than the bands used by AT&T. I would be happy at this point being restricted to just EDGE/GPRS speeds here, but I can't even get that working. (I understand that this particular handset won't ever be able to do 3G on AT&T)

Does anyone have any experience getting European q9h's to get data connections on AT&T's network at any speed?

I would appreciate any help you could give!

Guardian · 05-03-2008, 11:20 PM

Quote:

Originally Posted by galunga

I acquired a q9h through South Africa's Vodacom network (although the splash screen at power up actually says Vodafone.) It was not carrier locked, so I have been able to sign up for an AT&T account and use it here in the US for voice calls and text messaging. My intent was to be able to do a SIM swap when I travel back and forth, and use a single phone.

I really need to be able to use email and some websites while here in the US, but despite having a data plan on AT&T, my phone refuses to connect to their data network. I have gone to the local AT&T store and copied the connection settings from their floor model into my phone, and still nothing. (I've tested settings from various websites.)

The problem lies (I think) in that the non-U.S.-market Q I'm using wants to access the 3G data on the frequency bands used for 3G in S.A., rather than the bands used by AT&T. I would be happy at this point being restricted to just EDGE/GPRS speeds here, but I can't even get that working. (I understand that this particular handset won't ever be able to do 3G on AT&T)

Does anyone have any experience getting European q9h's to get data connections on AT&T's network at any speed?

I would appreciate any help you could give!

Vodafone is the actual parent company, they are based out of Europe/Asia (Hong Kong) but regardless the GPRS settings are missing because in the states, the phone when initially sets up has the config file for the settings and it verifies it and fills it in from the server when it loads up.

For your phone that config is missing and that's probably why its not working because it is not in all the right places. No biggie though, you can contact At&t and tell them you want to setup your GPRS settings on your phone and they can push it to your phone and it will set it up when you reboot your phone, it takes like 40 minutes they say but it gets done in like 3 minutes.

As long as your phone is capable, it will use 3G/Edge/GPRS whenever its appropriate in the area you are at and it won't matter. you don't have to specifically setup for either one, the settings which are generally just called GPRS on your phone work for all of them actually. Trust me on this, mine is setup this way but it was done by default.

You can also hard setup yourself but it requires quite a bit of tweaking and you might not want to mess that much with it as it will and might affect your settings when you are not in the US. So just call them and have them push the settings to you or go to the nearest store and have them load it on there. Just leave out the part about the SIM swap and out of the US stuff, just say I am missing my GPRS config and can you load it on there or push it into the system for me, they will usually not ask too many followups on that.

good luck. and

anyone1979 · 05-04-2008, 08:24 AM

Quote:

Originally Posted by galunga

I acquired a q9h through South Africa's Vodacom network (although the splash screen at power up actually says Vodafone.) It was not carrier locked, so I have been able to sign up for an AT&T account and use it here in the US for voice calls and text messaging. My intent was to be able to do a SIM swap when I travel back and forth, and use a single phone.

I really need to be able to use email and some websites while here in the US, but despite having a data plan on AT&T, my phone refuses to connect to their data network. I have gone to the local AT&T store and copied the connection settings from their floor model into my phone, and still nothing. (I've tested settings from various websites.)

The problem lies (I think) in that the non-U.S.-market Q I'm using wants to access the 3G data on the frequency bands used for 3G in S.A., rather than the bands used by AT&T. I would be happy at this point being restricted to just EDGE/GPRS speeds here, but I can't even get that working. (I understand that this particular handset won't ever be able to do 3G on AT&T)

Does anyone have any experience getting European q9h's to get data connections on AT&T's network at any speed?

I would appreciate any help you could give!

Welcome!!!
Everything should work fine with a SIM swap.
check out this thread on the issue.
http://www.everythingq.com/forum/mot...dia-17026.html

GraemeCR · 05-04-2008, 01:44 PM

The Euro Q9h will definitely connect to the Internet on the AT&T network.
If you have an "E" for EDGE or "G" for GPRS, you will be able to connect immediately.
I have both Euro and AT&T Q9h's. (I have flashed a few different ROM's to the Euro Q and I think the current one is a Chinese version.)
I just put my AT&T SIM into the Euro Q, entered the usual GPRS settings in Connections > Settings > GPRS (using CHAP as authentication type) and immediately connected and completed a search with Google through Opera.
If you don't have the E or G symbol, look to your Band options. Make sure that your phone has the 850/1900 available. "Automatic" will be OK if the 850/1900 are available as options.

psywex · 05-05-2008, 05:09 AM

Hi,

Since you have both the Euro and AT&T version maybe you can help me..

I have EURO and AT&T and now using it in South East Asia.

It seems that my EURO phone can use here with voice calls 3G and HSDPA working perfectly. However, i cannot use the GPS. Does Q phone (euro version) have GPS?

My AT&T has been unlocked and can be use for voice calls. However, it does not seems to recognize any 3G/HSDPA line in ASIA. So i cannot use any GPS function since it required Data connection (voice calls works fine).

Is there any way i can change the 3G frequency on AT&T or possibly flash the rom into European version.??

Thanks..

Quote:

Originally Posted by GraemeCR

The Euro Q9h will definitely connect to the Internet on the AT&T network.
If you have an "E" for EDGE or "G" for GPRS, you will be able to connect immediately.
I have both Euro and AT&T Q9h's. (I have flashed a few different ROM's to the Euro Q and I think the current one is a Chinese version.)
I just put my AT&T SIM into the Euro Q, entered the usual GPRS settings in Connections > Settings > GPRS (using CHAP as authentication type) and immediately connected and completed a search with Google through Opera.
If you don't have the E or G symbol, look to your Band options. Make sure that your phone has the 850/1900 available. "Automatic" will be OK if the 850/1900 are available as options.

GraemeCR · 05-05-2008, 02:40 PM

Quote:

Originally Posted by psywex

Hi,

Since you have both the Euro and AT&T version maybe you can help me..

I have EURO and AT&T and now using it in South East Asia.

It seems that my EURO phone can use here with voice calls 3G and HSDPA working perfectly. However, i cannot use the GPS. Does Q phone (euro version) have GPS?

My AT&T has been unlocked and can be use for voice calls. However, it does not seems to recognize any 3G/HSDPA line in ASIA. So i cannot use any GPS function since it required Data connection (voice calls works fine).

Is there any way i can change the 3G frequency on AT&T or possibly flash the rom into European version.??

Thanks..

Yep, there is NO GPS function on the Euro Q9h.
Your 3G service in Asia must be 2100 band. T-Mobile is 2100. (AT&T Q9h and 3G service is 850/1900.)

The prospects for flashing a Euro ROM onto an AT&T phone are grim. To my knowledege, two have tried and both have bricked their phones.