Blackscreen after startup

[igotaq]

Originally Posted by wrx_junki

I did the master reset in the settings not the "Z+E+POWER ON". This left everything intact including candlelight and everything else. Candlelight was the cause of the problem. Wonder what was wrong... Would've liked to have kept the program.

You dont really need candlelight because phone already comes with Smart Backlight feature.

[ptlee8202]

If you do a search on Candlelight or Smart backlight, you can get even more information.

On a different topic concerning the ambiguity due to the 3 different Master Resets. This is a perfect example of why they are morons for naming these the way they did.

They should have called it the Wimpy Reset and not a Master Reset.

There is also a subtle difference between the Master Clear (aka Master Reset for other Qs) and a Hard Master Reset (Z+E+POWER for Q9H and center+power for other Qs). The difference is that the Master Clear does not replace the Windows OS and also may not completely replace the registry. (If anyone can confirm the registry part, that would be great.) Therefore, if the problem you are dealing with is caused by a corrupted OS or bad registry entries, you must do the Hard Master Reset which will re-image your entire device from ROM.

Unless everyone understands what type of Master Reset was done when posting a problem, you may not get the best advice.